COMMUNITY MOBILITY PROGRAMS ANALYST

SMART•Detroit, MI

22h•$0 - $66,477

About The Position

The Community Mobility Programs Analyst provides operational, analytical, and compliance support for the Community Partnership Program (CPP) under the direction of the Manager of Community Mobility Programs. The role combines contract administration, subrecipient documentation management, and vehicle maintenance compliance tracking to help partner communities meet federal, state, and agency standards. The Analyst supports contract workflow routing, documentation accuracy, maintenance record tracking, provider communication, and preparation for oversight activities.

Requirements

Associate’s degree in business or public administration, automotive technology, transportation management, or a related field.
At least two years of experience in contract administration, fleet or maintenance coordination, public transit operations, or related public-sector administrative work.
Knowledge of public-sector procurement, contracting processes, and regulatory standards.
Understanding of preventive maintenance practices, vehicle safety standards, and transit-related compliance requirements.
Ability to analyze technical documents, maintenance logs, and contract data.
Strong organizational skills and ability to manage multiple timelines and documentation streams.
Effective written and verbal communication skills for collaboration with partner agencies and internal departments.
Proficiency with spreadsheets, databases, contract management tools, or asset-management software.
Strong customer service and interpersonal skills when working with community partners.

Nice To Haves

Bachelor’s degree.

Responsibilities

Receive, review, and verify the completeness of contract documents submitted by CPP providers.
Route contract packages through SMART’s internal workflow, coordinating with Legal, Finance, Executive Leadership, and other departments to support timely execution.
Maintain centralized digital and physical contract files in accordance with record-keeping standards.
Assist in preparing documentation for internal reviews, state audits, and federal oversight requirements.
Coordinate with partner communities to support timely submission of maintenance logs, supporting documentation, and quarterly reports.
Conduct periodic desk reviews and audits of maintenance records and support onsite visits with the Manager.
Maintain updated fleet inventory and related asset information.
Collaborate with SMART Maintenance, Safety, and Compliance teams to identify and resolve maintenance deficiencies.
Monitor subrecipient adherence to FTA and MDOT maintenance standards.
Provide technical assistance to CPP providers regarding contract requirements and documentation standards.
Assist in developing training materials, guidance documents, and templates to support provider compliance and onboarding.
Maintain documentation required for regulatory reviews and contribute to corrective action follow-up.
Support tracking of agreements, program participation files, and contract workflow statuses.
Perform related duties as assigned to support contract oversight, vehicle maintenance compliance, program performance, and subrecipient monitoring.