Community Marketing Agent

Travel + Leisure Co.•Panama City Beach, FL

About The Position

This position works with popular local attractions, such as malls or theme parks, and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Wyndham Destinations. In this sales-based role, the agent engages in face-to-face conversations with prospective customers, shares information about the vacation club experience, and invites and incentivizes guests to attend vacation ownership presentations. The role screens and qualifies potential customers, makes sales-tour reservations, and collects required deposits. It also involves greeting and presenting to prospective customers and encouraging them to attend a sales presentation in compliance with company policies, compliance standards, and regulatory requirements while meeting minimum performance goals. Associates attend training and department meetings, stay current on marketing materials and industry trends, and set and review performance goals regularly. The posting also describes a Marketing Intern role with similar customer outreach and marketing responsibilities. The intern works with popular local attractions as a brand ambassador and must be currently enrolled at an accredited university or college.

Requirements

High school diploma or equivalent is required for the Marketing Representative role; equivalent experience may be accepted in lieu of the education requirement.
Clear and concise written and verbal communication skills.
Ability to work in a team environment within a shared space.
Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
For the Marketing Intern role, current enrollment at an accredited university or college is required.

Nice To Haves

One to three years of sales and/or marketing experience is preferred for the Marketing Representative role, but is not required.

Responsibilities

Screen and qualify potential customers based on company guidelines.
Make sales-tour reservations and collect required deposits.
Greet, present, and incentivize prospective customers to attend sales presentations in accordance with company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
Attend scheduled training sessions and department meetings.
Keep current on marketing information and materials and industry trends.
Set and review performance goals weekly, monthly, and annually.
Connect with the public as a brand ambassador at local attractions and, for the agent role, at trade shows, festivals, and conferences.

Benefits

Medical, vision, and dental coverage within 30 days (Marketing Representative posting).
401(k) matching.
Base pay and uncapped commissions, plus monthly bonuses.
Initial paid training covering the sales process, product knowledge, and sales psychology (Marketing Representative).
Paid training covering processes and product knowledge (Marketing Intern).
Monthly, quarterly, and yearly recognition programs.
Flexible spending accounts.
Life and accident coverage.
Disability coverage.
Paid time off, parental leave, and holidays, depending on position.
Paid volunteer time through a Wish Day at an approved organization.
Legal and identity theft plan.
Voluntary income protection benefits.
Wellness program, subject to provider availability.
Employee Assistance Program.