Community Marketing Agent

Travel + Leisure Co.•Rockvale Township, IL

About The Position

The Community Marketing Agent works at popular local attractions, such as malls or theme parks, and attends events such as trade shows, festivals, and conferences as a brand ambassador for Travel + Leisure Co. This sales-based role involves face-to-face conversations with prospective customers, sharing information about the vacation club experience, and inviting and incentivizing guests to attend vacation ownership presentations. The position requires the agent to greet, present to, and qualify prospective customers; make sales-tour reservations; and collect required deposits. Agents must follow company policies, compliance standards, and regulatory requirements while meeting minimum performance goals. The role also includes scheduled training, department meetings, keeping current on marketing materials and industry trends, and reviewing performance goals. No travel is required outside the home site's area.

Requirements

High school diploma or equivalent; experience equivalent to this education requirement may be accepted in lieu of it.
Clear and concise written and verbal communication skills.
Ability to work in a team environment within a shared space.
Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
Must maintain production standards.

Nice To Haves

Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.

Responsibilities

Serve as a positive and professional brand ambassador for Travel + Leisure Co.
Greet, present, and incentivize prospective customers to attend a sales-preview tour or presentation in accordance with company policies, compliance standards, and regulatory requirements.
Screen and qualify potential customers based on company guidelines.
Make sales-tour reservations and collect required deposits.
Maintain minimum performance goals.
Attend scheduled training sessions and department meetings.
Keep current on marketing information and materials and industry trends.
Set and review performance goals weekly, monthly, and annually.

Benefits

Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts
Life and accident coverage
Disability coverage
Wish day paid time to volunteer at an approved organization
401(k) with employer match, subject to eligibility requirements
Legal and identity theft plan
Voluntary income protection benefits
Wellness program, subject to provider availability
Employee Assistance Program
Paid time off, including 12 vacation days and 6 holidays per year, prorated based on hire date
Sick leave in accordance with applicable laws and/or ordinances