Community Marketing Agent

Wyndham Hotels & Resorts•Panama City, FL

About The Position

The Community Marketing Agent works with popular local attractions, such as malls or theme parks, and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Wyndham Destinations. In this sales-based role, the agent has face-to-face conversations with prospective customers, shares information about the vacation club experience, and invites and incentivizes guests to attend vacation ownership sales presentations. The role involves screening and qualifying potential customers, making sales-tour reservations, and collecting required deposits. The agent must follow company policies, compliance standards, and regulatory requirements while meeting minimum performance goals. The position also includes attending training sessions and department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. The posting also describes a Marketing Intern role with substantially similar customer-facing and sales-tour responsibilities. The internship requires current enrollment at an accredited university or college.

Requirements

  • High school diploma or equivalent is required for the Community Marketing Agent role.
  • Clear and concise written and verbal communication skills.
  • Ability to work in a team environment within a shared space.
  • Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
  • For the Marketing Intern role, current enrollment at an accredited university or college is required.

Nice To Haves

  • One to three years of sales and/or marketing experience is preferred but not required.

Responsibilities

  • Screen and qualify potential customers based on company guidelines.
  • Make sales-tour reservations and collect required deposits.
  • Greet, present, and incentivize prospective customers to attend a sales presentation in accordance with company policies, compliance standards, and regulatory requirements, while maintaining minimum performance goals.
  • Attend scheduled training sessions and department meetings.
  • Stay current on marketing information and materials and industry trends.
  • Set and review performance goals weekly, monthly, and annually.
  • Represent Wyndham Destinations at local attractions and events as a brand ambassador and share information about the vacation club experience.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid time off, parental leave, and holidays depending on position
  • Paid volunteer time through Wish day
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Uncapped commissions and monthly bonuses
  • Paid training
  • Monthly, quarterly, and yearly recognition programs
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