Community Marketing Agent
About The Position
The Community Marketing Agent works with popular local attractions, such as malls or theme parks, and attends events such as trade shows, festivals, and conferences as a brand ambassador for Wyndham Destinations. This sales-based role involves face-to-face conversations with prospective customers to share information about the vacation club experience and invite and incentivize guests to attend vacation ownership presentations. The agent greets and presents to prospective customers, screens and qualifies them according to company guidelines, makes sales-tour reservations, and collects required deposits. The role requires adherence to company policies, compliance standards, and regulatory requirements while meeting minimum performance goals. The agent also attends training sessions and department meetings, stays current on marketing materials and industry trends, and sets and reviews performance goals.
Requirements
- High school diploma or equivalent is required; experience equivalent to the education requirement may be accepted in lieu of the education requirement.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.
Responsibilities
- Serve as a positive and professional brand ambassador for Wyndham Destinations.
- Greet, present to, and incentivize prospective customers to attend a sales-preview tour or sales presentation.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Follow company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information, materials, and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical, dental, and vision coverage.
- Flexible spending accounts.
- Life and accident coverage.
- Disability coverage.
- Depending on position, paid time off, parental leave, and holidays.
- Paid time to volunteer at an approved organization through Wish Day.
- 401(k) with employer match, subject to eligibility requirements.
- Legal and identity theft plan.
- Voluntary income protection benefits.
- Wellness program, subject to provider availability.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
