Community Marketing Agent - SeaWorld

Travel + Leisure Co. • San Diego, CA

3d

About The Position

The Community Marketing Agent works at popular local attractions, such as malls or theme parks, and attends events such as trade shows, festivals, and conferences as a brand ambassador for Wyndham Destinations. This sales-based role involves engaging prospective customers in face-to-face conversations, sharing information about the vacation club experience, and inviting and incentivizing guests to attend vacation ownership sales presentations.

The agent greets and presents to prospective customers, screens and qualifies potential customers according to company guidelines, makes sales-tour reservations, and collects required deposits. The role also involves attending training and department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home site's area.

Requirements

• High school diploma or equivalent; experience equivalent to the education requirement may be accepted in lieu of it.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
• Must maintain production standards.
• Successful completion of a pre-employment drug test is required as a condition of employment.

Nice To Haves

• Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.

Responsibilities

• Represent Wyndham Destinations as a positive and professional brand ambassador.
• Greet, present to, and incentivize prospective customers to attend a sales-preview tour or sales presentation in accordance with company policies, compliance standards, and regulatory requirements.
• Screen and qualify potential customers according to company guidelines.
• Make sales-tour reservations and collect required deposits.
• Meet minimum performance goals and production standards.
• Attend scheduled training sessions and department meetings.
• Keep current on marketing information, materials, and industry trends.
• Set and review performance goals weekly, monthly, and annually.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid time to volunteer at an approved organization of your choice
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program
• Depending on position, paid time off, parental leave, and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED