Community Marketing Agent - SeaWorld

Wyndham Hotels & Resorts•San Diego, CA

About The Position

The Community Marketing Agent works with popular local attractions, such as malls or theme parks, and attends events such as trade shows, festivals, and conferences as a brand ambassador for Wyndham Destinations. In this sales-based role, the agent engages prospective customers in face-to-face conversations, shares information about the vacation club experience, and invites and incentivizes guests to attend vacation ownership presentations. The position is based at a home site, with no travel required outside the home site’s area. The role requires a high school diploma or equivalent and successful completion of a pre-employment drug test. Sales and/or marketing experience is preferred but not required. Compensation is $19.00 per hour plus commissions and bonuses. Benefits are offered to associates working 30 or more hours per week, with some benefits available to associates working fewer hours where required by law.

Requirements

High school diploma or equivalent is required; experience equivalent to the education requirement may be accepted in lieu of the education requirement.
Clear and concise written and verbal communication skills.
Ability to work in a team environment within a shared space.
Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
Must maintain production standards.
Successful completion of a pre-employment drug test is required as a condition of employment.

Nice To Haves

Sales and/or marketing experience is preferred, but not required; 1 to 3 years is preferred.

Responsibilities

Serve as a positive and professional brand ambassador for Wyndham Destinations.
Greet, present, and incentivize prospective customers to attend sales-preview tours or presentations in accordance with company policies, compliance standards, and regulatory requirements.
Screen and qualify potential customers based on company guidelines.
Make sales-tour reservations and collect required deposits.
Maintain minimum performance goals and production standards.
Attend scheduled training sessions and department meetings.
Keep current on marketing information, materials, and industry trends.
Set and review performance goals weekly, monthly, and annually.

Benefits

Medical, dental, and vision coverage.
Flexible spending accounts.
Life and accident coverage.
Disability coverage.
Paid time to volunteer at an approved organization of the associate’s choice (Wish Day).
401(k) with employer match, subject to eligibility requirements.
Legal and identity theft plan.
Voluntary income protection benefits.
Wellness program, subject to provider availability.
Employee Assistance Program.
Depending on position, paid time off, parental leave, and holidays.