Community Manager-Canyon Creek
About The Position
We are currently seeking an Affordable Community Manager with extensive knowledge regarding affordable projects and tenant-based section 8 or LIHTC properties. Must have an in-depth working background with One Site leasing and rents. The ideal candidate will be responsible for managing the daily operations and achieving the financial goals of the property. The Affordable Community Manager oversees personnel, working waitlist and leasing, collections, resident retention and customer service, community maintenance, contracted services, administration and reporting, community safety and legal compliance with budgeted parameters.
Requirements
- Extensive knowledge regarding affordable projects and tenant-based section 8 or LIHTC properties.
- In-depth working background with One Site leasing and rents.
- Excellent communication skills demonstrating verbal and written expression, active listening and ability to maintain interpersonal relationships.
- Knowledgeable of the latest local, state, and federal housing regulations guidelines related to project base section 8 affordable housing and tax credit.
- Ability to lead others in delivering outstanding customer service.
- Willingness to work non-traditional hours including nights, weekends and holidays.
- High School diploma, GED. Or additional equivalent experience.
- Prior experience work with project-based section 8 housing.
Responsibilities
- Managing the daily operations and achieving the financial goals of the property.
- Overseeing personnel, working waitlist and leasing, collections, resident retention and customer service, community maintenance, contracted services, administration and reporting, community safety and legal compliance with budgeted parameters.
- Providing exceptional customer service by responding quickly and courteously to resident concerns and questions, taking prompt action to solve problems, and documenting and conveying resident requests for maintenance to the maintenance staff.
- Maintaining tenant relations and ensuring that tenants understand their rights and responsibilities for the community.
- Ensuring that all required paperwork for move-ins, move-outs, certifications, recertification's or internal transfers are processed in accordance with all federal/state/local requirements.
- Maintaining waitlist in compliance with HUD rules and guidelines.
- Receiving rent payments from residents, completing resident receipts, posting rent payments to resident accounts and updating resident records.
- Complying with the company policies and procedures.
- Promoting and ensuring compliance with Fair Housing Laws and other industry-related federal, state and local laws.
- Adhering to all company and site policies and procedures according to the employee handbook, and safety policies.
- Assisting in maintaining the physical appearance of the community by picking up grounds, performing minor apartment cleaning and touch-up, and ensuring the common areas are clean and neat.
- Participating in all mandatory training programs.
- Reporting to work on time as scheduled and complying with dress code.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
