Community Manager

Fortis Property Management • Nashville, TN

10h • Onsite

About The Position

Your focus as a Community Manager is to enhance the community for which they are responsible in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s) and investor(s), as well as ensuring the greatest possible satisfaction and wellbeing of all customers. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with every member of the Fortis team.

Requirements

• High School graduate or equivalent
• 3+ years of multifamily property management experience
• Strong marketing and sales background
• Strong financial and leadership skills
• Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)

Nice To Haves

• Industry and related continuing education preferred
• Prior lease-up experience strongly preferred
• CAM, CPM, or ARM designation
• Experience on Yardi Voyager and CRM IQ

Responsibilities

• Lead all aspects of the lease-up process from pre-opening through stabilization
• Develop and execute leasing, marketing, and pricing strategies to meet absorption goals
• Collaborate with marketing, construction, and ownership teams during pre-lease and opening phases
• Ensure readiness for opening, including unit inspections, model setup, and operational systems
• Prepare and manage property budgets, forecasts, and variance reports
• Monitor rent collections, delinquency, and expense controls
• Approve invoices, manage vendor contracts, and oversee capital and operating expenditures
• Achieve NOI and occupancy targets set by ownership
• Recruit, train, and supervise on-site staff
• Establish performance expectations and conduct regular coaching and evaluations
• Foster a culture of accountability, customer service, and teamwork
• Proactive in identifying potential team conflicts and implementing mediating strategies
• Oversee leasing activities including tours, applications, approvals, and move-ins
• Ensure compliance with Fair Housing and company leasing policies
• Handle resident concerns and conflict resolution professionally
• Resident retention and engagement
• Ensure compliance with Fair Housing, ADA, OSHA, EPA, local housing laws, and company policies
• Maintain accurate records, reports, and leasing documentation
• Conduct regular property inspections and ensure safety standards are met

Benefits

• Paid Time Off
• Medical/Dental/Vision
• Life Insurance
• 401(K)
• Referral Program
• Rent Discounts (where applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED