Community Manager - AntiSocial

Thinkingbox•Los Angeles, CA

5d•$50,000 - $60,000•Hybrid

About The Position

AntiSocial is seeking a Community Manager to represent gaming and entertainment brands online, build engaged communities, and create meaningful connections with audiences. The role involves authentic conversations, proactive engagement, and sharing community insights, in close collaboration with social, creative, strategy, and account teams. It also offers opportunities to support social listening, audience insights, trend research, and campaign planning, with potential to grow into a Social Strategist role over time. The position is based in a creative agency environment with in-office work Monday through Thursday and optional remote work on Fridays.

Requirements

At least 2 years of experience in community management, social media, or a related digital marketing role; agency experience is preferred.
Strong understanding of social media platforms, online communities, and how audiences engage with brands.
Excellent written communication skills and the ability to write engaging, clever, on-brand responses.
Ability to adapt tone of voice across different brands, audiences, and platforms.
Passion for internet culture, gaming, entertainment, fandom, and current online conversations.
Understanding of fan-driven communities and how brands can participate in them authentically.
Strong organizational skills and ability to manage multiple clients and communities at once.
Experience with social media management and listening tools such as Sprout Social, Hootsuite, Brandwatch, or similar platforms.
Good judgment when handling sensitive conversations, customer concerns, or potential brand issues.
Proactive, collaborative mindset and ability to identify opportunities independently.
Comfort working in a fast-paced creative agency where priorities can shift quickly.

Nice To Haves

Experience playing Magic: The Gathering.
Experience working with gaming, entertainment, fantasy, or pop culture brands.
Interest in trading card games, tabletop gaming, fantasy worlds, collectibles, or gaming communities.
Familiarity with fan-driven marketing, product launches, or community-focused campaigns.
Passion for storytelling, world-building, and creating work that resonates with dedicated audiences.

Responsibilities

Manage day-to-day community engagement across Instagram, TikTok, Facebook, X, YouTube, Reddit, and Discord.
Monitor and respond to comments, direct messages, mentions, and conversations in a timely, thoughtful, and brand-appropriate manner.
Develop and maintain authentic brand voices, adapting tone and messaging across clients and audiences.
Build relationships with fan communities, creators, influencers, and brand advocates through meaningful engagement.
Identify opportunities for brands to participate in cultural moments, gaming conversations, trends, and online communities.
Support social campaigns, product launches, activations, and always-on content programs with social, creative, and account teams.
Monitor online sentiment, flag potential issues, and escalate sensitive conversations or reputational risks as needed.
Track community performance, engagement metrics, and audience sentiment, and translate findings into actionable insights and recommendations.
Support the strategy team with social listening, audience research, competitive analysis, and trend identification.
Contribute to brainstorms, campaign planning, strategy presentations, and reporting, using community insights and audience behaviors to inform ideas.
Stay current on platform changes, gaming culture, internet trends, and community management best practices.