Community Manager - AntiSocial

Thinkingbox•Salt Lake City, UT

5d•$50,000 - $60,000•Hybrid

About The Position

AntiSocial, a social-first digital marketing agency and part of the Thinkingbox family, is seeking a Community Manager to represent gaming and entertainment brands online. The role focuses on building engaged communities and creating meaningful connections with audiences through authentic conversations, proactive engagement, and community insights. The successful candidate will work closely with social, creative, strategy, and account teams, and may support social listening, audience insights, trend research, and campaign planning, with an opportunity to grow toward a Social Strategist role over time.

Requirements

At least 2 years of experience in community management, social media, or a related digital marketing role; agency experience is ideal.
Strong understanding of social media platforms, online communities, and how audiences engage with brands.
Excellent written communication skills, including the ability to write engaging, clever, and on-brand responses.
Ability to adapt tone of voice across brands, audiences, and platforms.
Passion for internet culture, gaming, entertainment, fandom, and current online trends.
Understanding of fan-driven communities and how brands can participate authentically.
Strong organizational skills and ability to manage multiple clients and communities at once.
Experience with social media management and listening tools such as Sprout Social, Hootsuite, Brandwatch, or similar platforms.
Good judgment in handling sensitive conversations, customer concerns, or potential brand issues.
Proactive, collaborative mindset and ability to identify opportunities independently.
Comfort working in a fast-paced creative agency environment where priorities can shift quickly.

Nice To Haves

Experience playing Magic: The Gathering.
Experience working with gaming, entertainment, fantasy, or pop culture brands.
Interest in trading card games, tabletop gaming, fantasy worlds, collectibles, or gaming communities.
Familiarity with fan-driven marketing, product launches, or community-focused campaigns.
Passion for storytelling, world-building, and creating work that resonates with dedicated audiences.

Responsibilities

Manage day-to-day community engagement across Instagram, TikTok, Facebook, X, YouTube, Reddit, and Discord.
Monitor and respond to comments, direct messages, mentions, and conversations in a timely, thoughtful, and brand-appropriate way.
Develop and maintain authentic brand voices, adapting tone and messaging across clients and audiences.
Build relationships with fan communities, creators, influencers, and brand advocates through meaningful engagement.
Identify opportunities for brands to participate in cultural moments, gaming conversations, trends, and online communities.
Support social campaigns, product launches, activations, and always-on content programs in collaboration with social, creative, and account teams.
Monitor online sentiment, flag potential issues, and escalate sensitive conversations or reputational risks when needed.
Track community performance, engagement metrics, and audience sentiment, and translate findings into actionable insights and recommendations.
Support the strategy team with social listening, audience research, competitive analysis, and trend identification.
Contribute to brainstorms, campaign planning, strategy presentations, and reporting using insights about communities and audience behaviours.
Stay current on platform changes, gaming culture, internet trends, and community management best practices.