Community Manager - Veranda Dellbrook

RangeWater Real Estate•Houston, TX

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures that property operations comply with company policies and procedures and all laws and regulations governing multifamily housing operations. The Community Manager leads and evaluates employees, supports hiring and training, manages property financial performance and leasing strategies, and oversees resident service, lease enforcement, vendors, contractors, safety, maintenance standards, and the property’s appearance. The role also monitors market and economic trends, communicates property performance to clients and owners, and resolves customer concerns. The position is scheduled for 40 hours in a regular work week. Site operating hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m., Saturday, 10 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The employee works in an office and is frequently exposed to outdoor conditions that may be unpleasant or hazardous. Routine local travel and, when needed, non-local business travel may be required.

Requirements

High school diploma or GED equivalent.
One to three years of supervisor experience, including the ability to hire, lead, direct, evaluate, and manage team members.
One to three years of multifamily property management experience.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word-processing, spreadsheet, and database management programs for reporting.
Current valid driver’s license.
Must be available to work weekends when scheduled and perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Frequent standing, walking, reaching, climbing, stooping, and squatting; intermittent sitting and keyboard work.

Nice To Haves

Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Manage team members and conduct employee evaluations; interview, hire, orient, and train new hires.
Meet revenue targets by increasing sales and implementing short- and long-term marketing and leasing strategies; identify areas for property improvement.
Model budgets, forecast, analyze and manage profitability, complete financial records and reports, and manage invoicing.
Monitor and interpret market and economic trends and recommend property improvements; stay informed about changes in technology, industry standards, leasing, and sales processes.
Manage lease enforcement, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Conduct property tours, update clients on property performance, meet with clients as needed, and manage contractors and vendors.
Oversee property safety, cleanliness, appearance, and curb appeal; report equipment malfunctions and injuries or accidents; ensure the maintenance team meets company service-request standards.
Resolve customer complaints and issues.
Shop competing properties and build relationships within the market and industry.
Perform other duties as assigned.