Community Manager

Adelphi Group • Montreal, QC

19d • Hybrid

About The Position

McCann Montréal is seeking a Bilingual Content Manager to create relevant content for their brands and build a community around it. This role will be the voice, face, and strategic thinker behind clients' social presence, working with strategists, creatives, and other cool people. The primary goal is to keep clients relevant, in the conversation, and connected to their audience.

Requirements

• A portfolio (or TikTok, YouTube, or Instagram account) demonstrating content creation skills and understanding of what resonates.
• Fluency in social media platforms, including Meta Business Manager, TikTok creator tools, and CapCut.
• Comfortable speaking on camera and performing voiceovers or live streams.
• Strong interpersonal skills with a genuine desire to engage with communities and build relationships.
• Ability to understand cultural resonance, differentiate authentic content from 'cringe', and critically assess brand safety and voice consistency.
• Proficiency in analyzing data and using insights to improve content and strategy.
• Excellent written and verbal communication skills, with confidence in pitching ideas to senior staff.
• Genuine curiosity and a desire for continuous improvement, viewing mistakes as learning opportunities.
• Innovative thinking and a willingness to challenge norms, using data as a starting point for creative breakthroughs.
• Proactive and action-oriented approach, taking ownership of work and ensuring quality.
• Bilingual proficiency in French and English, with a strong understanding of Québécois culture, communication styles, and local nuances.

Nice To Haves

• Background in marketing, content creation, community management, or a creative field.
• A strong portfolio and demonstrated personal style.

Responsibilities

• Create content from ideation to publishing, including shooting, editing, and writing captions.
• Engage with the community by responding to comments and participating in trending conversations.
• Monitor content performance using data and understand audience engagement.
• Moderate conversations, handle difficult situations, and foster a positive community environment.
• Collaborate with strategists, creatives, and clients, incorporating feedback and adapting strategies.
• Present ideas and work to stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed