Community Manager - Park Place - Waxahachie, TX

Valiant Enterprises•Waxahachie, TX
•Onsite

About The Position

Valiant Residential is seeking a Community Manager to supervise, control, and plan the day-to-day activities of the Park Place apartment community in Waxahachie, Texas. The role implements company policies, procedures, and programs to maintain a well-managed and well-maintained property, operate within established management guidelines, and ensure compliance with regulatory agencies and investors. The Community Manager leads on-site personnel and oversees hiring, training, administrative processes, leasing, resident relations, financial operations, maintenance coordination, property inspections, risk management, and emergency procedures. The position requires availability 24 hours a day, seven days a week unless the regional property supervisor has been notified, and the ability to work evenings and weekends.

Requirements

  • At least 3 years of property management experience.
  • Ability to apply logical thinking to define problems, gather relevant data, establish facts, draw valid conclusions, and take appropriate action.
  • Strong verbal and written English communication skills for interacting with team members, residents, vendors, and other stakeholders.
  • Obtain Fair Housing certification before interacting with prospects or residents.
  • Computer skills including keyboarding, internet research, math, Microsoft Word, Excel, and Outlook, and community software applications.
  • Knowledge of OSHA laws and regulations.
  • Ability to work evenings and weekends.
  • Present a neat, clean, and professional appearance during the workday and when present in the community.
  • Comply with expectations in the Employee Handbook.
  • Successfully pass a drug test.

Nice To Haves

  • Bilingual in Spanish.
  • College degree.
  • Certified Apartment Manager (CAM) certification.
  • Accredited Resident Manager (ARM) certification.

Responsibilities

  • Screen, hire, orient, and train new personnel using company techniques and directives.
  • Support staff, encourage teamwork, and set an example in creating a harmonious work environment.
  • Handle personnel administration promptly, including performance evaluations, salary reviews, timesheets, and status-change forms.
  • Determine transitions and promotions for on-site personnel and report work-related injuries.
  • Maintain accurate records of community transactions and submit required reports on time, including rent rolls, delinquency reports, move-ins and move-outs, and accounts payable.
  • Prepare annual budgets and income projections accurately and on time.
  • Ensure rents and fees are collected, posted, and deposited promptly; review, code, and approve invoices; and make daily bank deposits.
  • Keep the property rented to full capacity and use marketing strategies to attract prospective residents.
  • Oversee staff compliance with company leasing policies and procedures, including wait lists, phone techniques, application verification, and notifications.
  • Ensure leasing practices comply with federal, state, and local laws, and verify prospective residents' credit, criminal, income, and rental-history qualifications.
  • Prepare, process, and sign leases and related forms, or supervise others in doing so.
  • Collect rents and late charges, manage delinquent accounts, pursue lease renewals, and send renewal notices at least 45 days before lease expiration.
  • Supervise leasing employees and ensure effective closing techniques.
  • Handle evictions and landlord liens, and maintain resident files, including move-in and move-out documentation, security dispositions, and warnings.
  • Ensure residents have a clean, safe, and well-maintained community; respond to maintenance requests promptly and communicate delays when parts must be ordered.
  • Maintain common areas and ensure make-ready vacant units are available.
  • Oversee risk management and emergency procedures; handle emergencies and report accidents or emergency situations promptly to the Regional Community Supervisor, with required reports.
  • Inspect the property and improvements, document deficiencies, and take appropriate action within budget limits.
  • Maintain key-control coding for units and other areas, and monitor the parking lot for unauthorized vehicles.
  • Review weekly reports for accuracy and completeness and supervise outside contractors working on the property.
  • Prepare the property for code, mortgage, and other inspections as directed by the Regional Community Supervisor.
  • Report employee violations of company policy to the Regional Community Supervisor and develop and enforce community policies and rules.
  • Remain available 24 hours a day, seven days a week unless the regional property supervisor has been notified.

Benefits

  • Competitive total compensation.
  • Time off.
  • Comprehensive benefits, including free health insurance options and 401(k) matching.
  • Career development opportunities.
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