Community Manager - Cooper George

Greystar Management Services • Spokane, WA

15h • Onsite

About The Position

Greystar is hiring an experienced Community Manager for Cooper George. The role manages the property’s day-to-day operations, team members, activities, and resources to meet budgeted financial and operational goals and ensure compliance with company policies and applicable housing laws and regulations. This position is temporary and covers a leave of absence. After the coverage is completed, the employee may apply for a permanent position at another community.

The Community Manager oversees financial performance, leasing, marketing, resident services, property maintenance, staff, and the client/owner relationship. The role includes preparing and reviewing budgets and financial reports, managing vendors and expenditures, overseeing lease enforcement, and maintaining the property’s physical condition and resident satisfaction. The position works in an office and throughout the property, with routine local travel potentially required. Compensation is $27.00–$34.00 per hour, with possible onsite bonus programs and benefits for full-time employees.

Requirements

• At least 4–6 years of relevant experience applying property management, sales, marketing, and customer service skills to manage apartment-community operations, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team.
• Previous property management experience; fee management experience is preferred.
• Supervisory skills to hire, lead, direct, evaluate, and manage team members.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict-resolution, and customer-service skills, including the ability to read, write, and communicate effectively.
• Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
• Proficiency with internet, word processing, spreadsheet, and database-management programs.
• Strong proficiency with property-management software.
• All licenses and certifications required by applicable state and local jurisdictions.
• Valid driver’s license to drive a golf cart on the property.
• Ability to access all exterior and interior areas of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Bachelor’s degree from an accredited college or university is preferred.

Nice To Haves

• Bachelor’s degree in Business Management, Real Estate, or a related field.
• Fee management experience.
• Experience with Entrata, Yardi, and/or OneSite.

Responsibilities

• Manage daily property operations to achieve budgeted financial and operational goals and comply with company policies and applicable laws and regulations.
• Contribute to property budgets by analyzing financial statements, marketing information, and operational reports.
• Meet revenue goals by setting rent rates, ensuring rent and fees are collected and posted promptly, making bank deposits, and preparing and reviewing monthly financial reports.
• Approve vendor and contractor invoices, verify work and insurance documentation, code charges, and coordinate related communications with vendors, accounting, and the client or owner.
• Control expenditures within the approved budget and manage the petty cash fund.
• Oversee lease enforcement, including reviewing applications, discounts, and renewals; conducting apartment inspections; following notice requirements; handling evictions; and imposing and collecting applicable fees and charges.
• Analyze market and economic trends and implement marketing and leasing strategies to meet occupancy and revenue goals.
• Promote resident satisfaction and retention by responding to complaints and requests and ensuring maintenance staff meet service-request standards.
• Conduct property inspections and address safety, cleanliness, appearance, and appeal of the property, grounds, buildings, and amenities.
• Supervise property staff, including interviewing, hiring, orienting, training, and managing performance.
• Support the client/owner relationship by meeting with owners, conducting property tours, reporting on performance, and responding to requests.
• Complete accounting, financial, administrative, and other reports and perform other assigned duties.
• For California properties, manage lease files using the California Lease File Checklist to ensure documents are complete, compliant, and organized.
• Ensure staff members who drive golf carts on the property have valid driver’s licenses.

Benefits

• Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
• Cell phone allowance.
• Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
• Medical, dental, vision, disability, and life insurance.
• Low-cost or free basic employee-only medical coverage.
• Paid time off, including 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
• Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave.
• Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, and hospital indemnity plans.
• Pet insurance.
• Legal plans.
• Charitable giving program and benefits.
• Robust training and development.

What This Job Offers

• Career Level: Manager