Community Manager (Crescent Terrace, Le Beaulieu)

MidPen Housing•Sunnyvale, CA

2d•Onsite

About The Position

MidPen Housing is a nonprofit affordable-housing developer and property manager serving 12 Northern California counties. Its mission is to provide safe, high-quality affordable housing, support stability and opportunity for residents, and foster diverse communities grounded in dignity, harmony, and mutual respect. Its portfolio includes more than 142 properties serving 22,800 working families, seniors, and people with special needs. The Community Manager oversees daily operations at one or more affordable housing properties, leads a small team, and supports fiscal responsibility, regulatory compliance, and high-quality resident services. The role reports to the Property Manager and works closely with residents, community partners, other property staff, and the Resident Services team. The position is associated with Crescent Terrace and Le Beaulieu. Company-provided on-site housing is available.

Requirements

Associate degree and three years of multi-family residential management experience, including at least two years in affordable housing, or an equivalent combination of education and experience.
One year of supervisory experience and demonstrated ability to lead and develop staff.
Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain certification within six months at company expense.
Current knowledge of Fair Housing laws and ability to pass the FHA test within the first 60 days.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, and RealPage property management software.
Strong written and verbal communication skills, including the ability to interpret regulatory documents and procedures.
Commitment to MidPen's mission and ICARE values: Integrity, Collaboration, Accountability, Respect, and Excellence.

Responsibilities

Supervise property staff, conduct performance reviews, and provide ongoing coaching and development.
Manage fiscal operations, including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management.
Ensure compliance with Fair Housing, HUD, TCAC, and local requirements through accurate certifications and documentation.
Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal.
Process resident applications, recertifications, and lease renewals, and maintain accurate property files and waitlists.
Build partnerships with local community groups, government officials, and safety professionals to enhance property operations.
Implement risk management protocols, including emergency preparedness procedures and incident reporting.
Market available units according to approved plans and ensure unit turnovers are completed within established timeframes.
Perform other duties as assigned.