Assistant Community Manager - The Tennyson at Crescent Village

Greystar Management Services•Eugene, OR

23h•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the community’s financial and operational activities. The position handles accounting and bookkeeping tasks, monthly close-out and financial reporting, invoice processing, rent and payment collection, bank deposits, dispositions, account reconciliations, and recording and reporting financial activity in property management software. At The Tennyson at Crescent Village, a 263-unit garden-style community in Northeast Eugene, the Assistant Community Manager provides customer service, supports leasing and resident activities, and helps address resident needs. The role acts as the on-site supervisor when the Community Manager is absent.

Requirements

Previous property management experience is required.
A high school diploma or equivalent is required.
Professional knowledge of a business discipline is required.
Ability to use Microsoft Office Suite.
Ability to read, write, and communicate effectively.
High level of professionalism in manner and dress.

Nice To Haves

Fee management experience is preferred.
Proficiency in Yardi or OneSite is highly desired but not required.
Experience creating and adhering to budgets and preparing fiscal reports.

Responsibilities

Collect and post rent, fees, and other payments; prepare daily bank deposits; and process invoices and payables.
Stay current on rent assistance policies and programs from federal, state, and local governing offices.
Assist the leasing team with virtual and in-person apartment tours for prospective residents.
Review and submit invoices from vendors, contractors, and service providers for payment.
Process resident move-outs by reviewing lease terms and notice requirements and handling dispositions in accordance with procedures and legal requirements.
Respond promptly to resident questions, concerns, and requests, taking appropriate action to resolve service issues.
Work with the on-site office and marketing teams to create safe, socially distanced resident activities and events.
Act as the on-site supervisor when the Community Manager is absent.
Complete accounting, bookkeeping, monthly close-out, and financial reporting tasks.
Use property management software to record, track, and report the community’s financial activity.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Robust training and development and long-term career opportunities.