Community Manager

Continental Properties • Aurora, IL

5d • Onsite

About The Position

Continental Properties is looking for an experienced and customer centric Community Manager for their brand-new Springs at Aurora residential apartment community located in Aurora, IL. The Community Manager is an essential business leader responsible for the successful operations of their community. They will provide an exceptional living experience for all residents while creating a positive and productive work environment for the team. This role reports to the Regional Director/Vice President.

Requirements

• 3 plus years of residential community management experience
• Experience leading and developing teams
• Experience creating budgets/increasing a community's NOI
• An unmatched commitment to customer service
• Ability to work a non-traditional schedule including evenings, weekends, and holidays
• Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks.

Nice To Haves

• Experience in Onesite, Ops Technology, YieldStar, Lead2Lease and Compliance Depot preferred

Responsibilities

• Develop and manage the operating income/expense budgets
• Lead and direct all business functions, sales, marketing, and customer service for the community
• Hire, develop, and motivate your team, promoting high levels of engagement and continued growth and development
• Oversee the performance of the community and the well-being of residents

Benefits

• Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
• Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
• Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
• Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture.
• Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
• On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
• Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
• Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
• Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed