Community Manager (Lease-Up)

Fairfield Residential•Milford, MA

1d•Onsite

About The Position

As a Lease-up Community Manager for a property with up to 299 units, you’ll lead a dynamic team, manage financial performance, and ensure residents love where they live. This role combines leadership, operations, and customer service in a fast-paced environment.

Requirements

High school diploma or equivalent required
Valid driver’s license is required.
3 or more years of hands-on property management experience.
Multifamily property experience required.
Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
Experience in writing and maintaining budgets.
Strong knowledge of Microsoft Outlook, Word, and Excel.
Strong knowledge of Yardi or other property management accounting software.
Strong understanding of federal, state, and local fair housing laws and provisions.
A previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Nice To Haves

Bachelor’s degree preferred.
Industry certification preferred.
A successful track record as a supervisor is preferred.

Responsibilities

Lead and Develop Teams: Recruit, coach, and motivate a high-performing team. Foster a culture of collaboration and compliance. Provide ongoing feedback and guidance.
Drive Financial Performance: Manage property budgets and financial reporting. Identify cost-saving and revenue-generating opportunities. Oversee collections and legal processes when needed.
Ensure Operational Excellence: Maintain occupancy and rental rate goals. Conduct property inspections and investor tours. Coordinate seamless resident move-ins.
Elevate Marketing and Customer Service: Execute marketing programs and maintain accurate online presence. Build resident satisfaction through retention strategies. Address and resolve resident concerns professionally.