Lease-Up Community Manager

Columbia Residential Properties, LLC • Chattanooga, TN

7h

About The Position

The Lease-Up Community Manager plays a critical role in the successful launch and stabilization of new residential communities. This position is responsible for driving leasing activities, ensuring high occupancy rates, and delivering exceptional customer service to prospective and current residents. The manager will oversee all aspects of the lease-up process, including marketing, resident relations, and operational readiness, to create a vibrant and welcoming community environment. Collaboration with property management, maintenance, and marketing teams is essential to meet leasing goals and maintain compliance with company policies and local regulations. Ultimately, the Lease-Up Community Manager ensures the community reaches full occupancy efficiently while fostering resident satisfaction and retention.

Requirements

• High school diploma or equivalent; a bachelor's degree in business, marketing, or related field is preferred.
• Minimum of 2 years of experience in residential leasing or property management, preferably in lease-up communities.
• Strong knowledge of fair housing laws and leasing regulations applicable in the United States.
• Proven ability to meet or exceed leasing and occupancy goals in a fast-paced environment.
• Excellent communication and interpersonal skills to engage effectively with diverse residents and team members.

Nice To Haves

• Experience with property management software such as Yardi, RealPage, or Entrata.
• Certification in property management (e.g., NALP, CAM) is highly desirable.
• Demonstrated success in marketing and community outreach initiatives.
• Ability to analyze leasing data and market trends to optimize leasing strategies.
• Bilingual skills to better serve diverse resident populations.

Responsibilities

• Develop and implement effective leasing strategies to achieve occupancy and revenue targets during the lease-up phase.
• Conduct tours and presentations for prospective residents, highlighting community features and benefits.
• Manage the application and lease execution process, ensuring accuracy and compliance with fair housing laws.
• Coordinate with marketing teams to promote the community through various channels and events.
• Build and maintain positive relationships with residents, addressing inquiries and resolving concerns promptly.
• Collaborate with maintenance and operations staff to ensure the community is well-maintained and ready for new residents.
• Track leasing metrics and prepare regular reports to inform management of progress and challenges.
• Train and supervise leasing staff to maintain high standards of customer service and operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED