Community Manager - Bellamy Executive Park

Greystar•Atlanta, GA
•$85,000 - $95,000•Onsite

About The Position

The Community Manager manages the day-to-day operations of an assigned apartment property, including its team members, activities, and resources, to achieve budgeted financial and operational goals. The role ensures that property operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. This position is for a 342-unit midrise property in the lease-up stage. The Community Manager contributes to property budgeting and financial performance, manages leasing and marketing, oversees resident satisfaction and retention, inspects the property, and supervises staff. The role also supports client/owner relationships and prepares accounting, financial, administrative, and other reports. California-based Community Managers additionally use the California Lease File Checklist to ensure lease documents are complete, compliant, and organized.

Requirements

  • At least 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service skills sufficient to manage apartment-community operations, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication, conflict-resolution, and customer-service skills.
  • Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
  • Hold any licenses or certifications required by state and local jurisdictions.
  • Valid driver’s license to drive a golf cart on the property; ensure other onsite staff who drive the golf cart also have valid licenses.
  • Proficiency with internet, word-processing, spreadsheet, and database-management programs for reports and employment documents.
  • Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
  • Ability to access all exterior and interior parts of the property, community, and amenities.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

  • Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
  • Strong proficiency with property-management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

  • Provide input into property budgets by analyzing financial statements, marketing information, and operational reports.
  • Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial status reports.
  • Approve vendor, contractor, and service-provider invoices by reconciling work or purchases, checking insurance certificates, coding charges, and coordinating communications with vendors, accounting, and the client or owner.
  • Control expenditures within the approved budget and manage the petty cash fund.
  • Oversee lease enforcement, including approving resident applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; evicting residents; and imposing and collecting allowable late fees and other charges.
  • Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
  • Promote resident satisfaction and retention by responding promptly to complaints, questions, and requests and resolving service issues.
  • Ensure maintenance team members meet company standards for responding to and completing resident service requests.
  • Conduct regular property inspections and take action to maintain safety, cleanliness, appearance, and appeal of the property, grounds, buildings, and amenities.
  • Supervise property staff, including interviewing, hiring, orienting, training, and managing performance in accordance with company policies and practices.
  • Support client and owner relationships through meetings, property tours, performance updates, and responses to requests.
  • Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
  • For California positions, manage the lease process using the California Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.
  • Make routine local trips for bank deposits, training classes, outreach events, or other work-related needs.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; a birthday off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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