Community Manager - Cottages at Loganville

RangeWater•Loganvillle, GA
•Hybrid

About The Position

The Community Manager manages and coordinates the daily activities and resources of the property to achieve established budgeted financial and operational goals. Ensures that the operation of the property complies with Company policies and procedures and all laws and regulations governing multi-family housing operations. This role involves being an employee champion, managing team members, performing evaluations, and hiring, orienting, and training new hires. The Community Manager is responsible for meeting targeted revenue goals through sales and marketing strategies, identifying areas for property improvement, and managing budget modeling, forecasting, and profitability analysis. They will also handle financial records, invoicing, and stay informed about market trends and technological advancements. Lease enforcement, client/owner management, contractor/vendor management, and ensuring the safety and appearance of the property are also key responsibilities. Additionally, the role requires staying informed about competitors and performing other duties as assigned.

Requirements

  • Minimum of 5 years in the role of Community Manager.
  • High School Diploma or GED Equivalent
  • 1 - 3 Years Supervisor Experience
  • 1 - 3 Years Multi-Family Property Management Experience
  • Advanced Skills: Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.
  • Computer Skills: Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes.
  • Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).
  • Current Valid Driver's License
  • Must be available to work on weekends when scheduled.
  • Must be able to perform the essential job functions unaccompanied.
  • Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.
  • The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat.
  • Intermittently required to sit and perform keyboard work.

Nice To Haves

  • Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.

Responsibilities

  • Manage team and perform employee evaluations.
  • Interview, hire, orient, and train new hires.
  • Meet targeted revenue goals by increasing sales and implementing short/long-term marketing and leasing strategies.
  • Identify areas for improvement for property.
  • Budget modeling, forecasting, and profitability analysis and management.
  • Complete financial records, documents, and reports.
  • Invoicing Management.
  • Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements.
  • Keep informed of changes in technology, industry and standards, leasing and sales tools and processes.
  • Lease enforcement process – apartment inspections, evictions, collections, notifications, and other processes as outlined in lease agreement and take appropriate action.
  • Client/Owner Management – conduct property tours and provide updates on property’s performance and meet with client as needed.
  • Contractor and Vendor Management.
  • Responsible for safety, cleanliness, and general appearance and curb appeal of property, and reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents.
  • Ensures property maintenance team complies with Company’s standards regarding service requests.
  • Resolve customer complaints and issues.
  • Be curious about our competitors by shopping competition and building relationships within your market and the industry.
  • Other duties as assigned.

Benefits

  • Two + Weeks of PTO
  • Paid Holidays
  • Medical, dental and vision insurance
  • 401(k) Enrollment Opportunity
  • Employer Paid Basic Life and Short-Term Disability
  • Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months)
  • Potential opportunity for savings in rent (property and ownership specific)
  • Cell Phone Allowance
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