Maintenance Supervisor - Cottages at Villa Rica

RangeWater Real Estate•Villa Rica, GA

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the property’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role manages the maintenance team, supports employee evaluations, and oversees the make-ready process. It also handles maintenance requests and routine upkeep, inspects work completed by service team members and contractors, manages supplies and inventory, and supports maintenance and capital expense budgeting. The supervisor is responsible for property safety, cleanliness, and appearance; conducting safety meetings and inspections; maintaining required documentation; completing monthly preventive maintenance; and ensuring compliance with company policies, codes, and applicable safety requirements. The position requires customer service with employees, residents, clients, and vendors, as well as resolving customer complaints. The regular schedule is 40 hours per week, with flexible scheduling and on-call availability during evenings, weekends, and holidays. Work may involve frequent exposure to outdoor conditions that can be unpleasant or hazardous.

Requirements

High school diploma or GED equivalent.
Working knowledge of OSHA standards and MSDS regulations.
1–3 years of supervisory experience with the skills to hire, lead, direct, evaluate, and manage team members.
1–3 years of management experience.
Current valid driver’s license.
EPA Type I and II or Universal certification for refrigerant recycling.
Valid Certified Pool Operator or Certified Spa and Pool Operator certificate.
All certifications required by applicable state and local jurisdictions.
Communication and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to work scheduled weekends and perform essential job functions unaccompanied.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

Technical degree.
2–3 years of apartment maintenance experience or equivalent.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Manage the maintenance team and assist with employee evaluations.
Interview, hire, orient, and train new employees.
Oversee the make-ready process in accordance with company policies and procedures.
Complete and assist with work orders from resident service requests and routine property upkeep by diagnosing problems and making repairs.
Inspect work completed by service team members and develop corrective action plans as needed.
Inspect contractors’, vendors’, and other service providers’ work to verify quality, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Assist the Community Manager in developing maintenance and capital expense budgets.
Support cost control by repairing rather than replacing parts when possible and using materials, supplies, tools, and equipment appropriately.
Keep informed about changes in technology and industry standards.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Provide customer service in interactions with employees, residents, clients, and vendors.
Maintain property safety, cleanliness, general appearance, and appeal.
Report mechanical and electrical equipment malfunctions and employee, visitor, or resident injuries or accidents.
Ensure the maintenance team complies with company standards for service requests.
Conduct scheduled safety meetings, keep required documentation current, perform inspections as needed, and support compliance with safety laws and requirements.
Resolve customer complaints and issues.
Perform other duties as assigned.