Community Manager

Kettler Enterprises•Baltimore, MD

2d•Onsite

About The Position

KETTLER is seeking a Community Manager for MonteVerde, an apartment community in Baltimore, MD. This role is ideal for someone with a strong work ethic, a passion for helping people, and a desire for learning and growth. The Community Manager, reporting to the Regional Manager, is responsible for delivering excellent customer service and overseeing all facets of apartment community operations.

Requirements

4+ years of experience in the property management field.
2+ years of supervisory experience.
High School Diploma.
Computer Proficiency and knowledge of Microsoft Office Suite.
Demonstrated Leadership ability and a proven track record of success with the leasing process.
Must be able to work on the weekends.
Experience with property management software.
Must be able to walk apartments and grounds, including steps and climbing stairs.
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
Strong financial analysis, budgeting, and P&L management skills.
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates, and other legal issues affecting property management.
Experience with unit and common area renovations.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Managing the administration of property operations and the leasing office.
Monitoring financial operations and achieving budgeted Net Operating Income (NOI).
Providing a quality living environment for residents and a positive work environment for team members.
Hiring and supervising all on-site staff, including maintenance personnel.
Ensuring that all apartments and property grounds are maintained to company standards.
Ensuring timely rent collection and adherence to appropriate procedures for delinquent residents.
Contributing to the achievement of team goals, leasing benchmarks, and resident retention.
Supporting outreach initiatives for effective property marketing and promotion.
Understanding the current sub-market and mentoring others to ensure their comprehension.
Leading by example to maintain a high-performing, customer-focused team.
Contributing to resident satisfaction and the achievement of property goals.
Performing other duties as assigned.