Apartment Community Manager - Dallas, TX Area

Gaines Investment Trust•Irving, TX

1d•Onsite

About The Position

Gaines Investment Trust is building its team and looking to connect with experienced Community Managers for its apartment communities in Dallas, Irving, Plano, and Frisco, Texas. This opportunity is ideal for a strong leader who is passionate about developing high-performing teams, driving operational excellence, maximizing financial performance, and creating an exceptional resident experience. As a Community Manager, you will lead all aspects of community operations while partnering with regional leadership to ensure your property achieves its goals.

Requirements

3+ years of Community Manager experience, preferably managing larger multifamily communities
Previous multifamily property management experience is required; candidates without direct experience will not be considered
Proven leadership and team development skills
Strong communication, coaching, and conflict-resolution abilities
Experience managing budgets, financial reporting, rent collections, and property performance
Strong organizational skills with the ability to prioritize multiple responsibilities and act with urgency
Proficiency with Microsoft Office and Yardi
Professional appearance and commitment to exceptional customer service
Valid driver's license and reliable transportation

Responsibilities

Oversee all day-to-day operations of the apartment community
Hire, train, mentor, and develop high-performing team members
Supervise office and maintenance staff to ensure operational excellence
Lead, coach, and motivate the onsite team to achieve leasing, financial, and customer service goals
Foster a positive, professional, and collaborative work environment
Conduct performance reviews and provide ongoing coaching and feedback
Maintain exceptional curb appeal and overall property presentation
Ensure timely rent collection and effective delinquency management
Oversee service requests and ensure work orders are completed promptly and professionally
Coordinate apartment turns to ensure homes are move-in ready and meet company standards
Assist in preparing annual operating budgets and monitor monthly financial performance
Analyze financial reports and identify opportunities to improve property performance
Partner with marketing and leasing teams to drive qualified traffic and increase occupancy
Optimize rental rates while maintaining strong occupancy based on market conditions
Monitor resident satisfaction and proactively resolve concerns to build a strong community reputation
Ensure compliance with Fair Housing laws, company policies, and operational procedures