Community Manager
Morgan Properties•Orchard Park, NY
•Onsite
About The Position
Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met. In this role, you will be responsible for owning key operational processes, managing administrative processes, and partnering with your Area Community Manager to ensure priorities are executed effectively across the community.
Requirements
- Experience in property management or customer service management preferred
- Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
- High attention to detail and ability to manage processes with accuracy
- Customer service mindset with strong problem-solving ability
- Comfort working cross-functionally in a support or coordination role
- Valid driver’s license
Responsibilities
- Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
- Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts
- Support leasing activity and ensure a consistent experience for prospective and current residents
- Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
- Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
- Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
- Follow established processes and escalate issues when additional support or direction is needed
- Partner closely with the Area Community Manager to execute operational priorities and community initiatives
- Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time
- Maintain organization across competing priorities, ensuring follow-through and attention to detail
- Contribute to a professional, service-driven environment through reliable execution and communication
Benefits
- Excellent Pay: $63,000-$65,000 / year
- 20% Apartment Rental Discount
- $300 Morgan Essentials – paid quarterly
- Renewal Commissions
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Generous PTO + 10 Holidays + Sick Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
