Community Manager for HOA Communities - (Katy) HouW

SpectrumAMHouston, TX
$57,500Hybrid

About The Position

We are seeking positive and motivated professionals for a career change in property and HOA community management. We provide an industry-leading education foundation through our own education company, with initial training lasting one year and expertise developed within three years. Mentors will provide real-life support to advance your skill set. This education will serve you well in future roles within our company or in your external career progression. Typical backgrounds include retail, restaurants, hospitality, administrative roles, department managers, office management, and operations. Candidates generally have 8 to 10 years of professional experience requiring proactive effort and decision-making. Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are helpful and will be further developed in this role, serving as a solid foundation for general business matters and administration. Our vibrant culture emphasizes a 'work family' approach where mutual support and collaboration are key to success. We are looking for professionals interested in joining and being part of a team where the person next to you is important to your success, embodying a spirit of mutual help, learning, and teaching.

Requirements

  • Approximately ten (8+) years of solid work experience
  • Ability to attend or run evening meetings (usually 30-40 per year)
  • High-level organizational skills in fast-paced environment
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
  • Ability to catch on to other business computer systems
  • Strong customer-friendly and informative communication skills
  • Some experience and knowledge of financial statements and budgets
  • Comfortable with public speaking in small and large meetings
  • Great conflict management skills in sometimes stressful situations
  • Experience with gathering bids for large projects and management of those projects.
  • Customer-centric positive attitude
  • Take extreme ownership of tasks
  • Be a team player
  • Be coachable
  • Highly organized
  • Accountable
  • Fantastic multi-tasker

Nice To Haves

  • Prior HOA/Property management experience is not required.

Responsibilities

  • Passionately live our Same Day Response Policy.
  • Engage with board members and homeowners in your community.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan for and facilitate association board meetings and annual meetings.
  • Vendor relations, including the bidding and project management process.
  • Consult with other departments in support of your communities.
  • Risk Management, Insurance, and Litigation Support.
  • Prepare budgets and manage the finances of the associations.
  • Be available for after-hour emergencies.
  • Additional tasks, as necessary.

Benefits

  • Hybrid Empowerment Plan (after first year, may transition to in-office and remote work)
  • Recognized as Best Places to Work consecutively since 2008.
  • Fastest Growing Company - Fast Track 50 in 2020.
  • Privately owned with over 20 years in business and never had to lay anyone off.
  • Work / Life balance.
  • 5 weeks of PTO
  • 40 paid hours per year for community service activities.
  • 11 Annual Paid Holidays.
  • Paid Training - Internal Learning and Development Management System.
  • Medical, Dental, Vision, STD/LTD, Life/AD&D
  • 401k program
  • Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
  • Phone and Mileage Reimbursement
  • Well-structured career track plan with a 6-month review.
  • Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.
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