Community Manager

Foundry Commercial•Raleigh, NC

7d•Onsite

About The Position

Currently, we are seeking a Community Manager to join the Foundry Commercial team in Raleigh, NC. The Community Manager is the go-to problem solver, momentum driver, and experience creator for our associates in the Foundry Raleigh office. This role will be the connector and individual who interfaces with clients and guests, providing an exceptional experience. The Community Manager will be an integral part of running and managing the day-to-day office needs of our office. This individual will be responsible for promoting and maintaining the Foundry culture and managing the operations of our Raleigh office.

Requirements

Minimum of High School Diploma.
2+ years of work experience in Sales, Hospitality, Customer Service or Business Operations
Professional demeanor who is a team player and has passion for delighting customers
Extraordinary verbal and written communication skills
Self-starter who can work independently and take ownership of their work
High hustle quotient: willing to get your hands dirty as necessary to move quickly and get things done
Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams)

Nice To Haves

Bachelor’s degree preferred
Basic knowledge of InDesign, Illustrator or Canva a plus
Business and financial acumen to understand/provide context for decisions; ability to influence and challenge decisions as appropriate

Responsibilities

Provides an outstanding experience to both internal and external customers and acts as a cultural steward to enhance the Foundry office and brand
Maintains the reception area ensuring a professional image through both phone and in-person contact with associates and guests
Identifies and resolves associate and guest issues with friendliness and patience
Partner with Raleigh office leadership to achieve business objectives and local initiatives in the areas of Facilities, Accounting, Human Capital, and Marketing
Works with event teams in office to plan and coordinate engaging associate events
Recommends and implements office standards and procedures to create efficiency and experience
Processes commission vouchers and supports commission tracking and reporting activities.
Assists brokerage professionals with administrative tasks related to listings, transactions, presentations, and client deliverables.
Provides administrative and operational support to the Property Management team during periods of increased activity or workflow demands.
Responsible for creating and dispersing office-wide associate communications
Oversees the purchase and management of office supplies, furniture, and office equipment
Completes a variety of administrative tasks for the Raleigh leadership team including completing expense reports and arranging travel plans
Supervises vendor relationships for the maintenance of office, technology, and other equipment
Responsible for the facilities day-to-day operations (such as distributing building and security access, etc.)
Liaison with the building property management team for office operations and maintenance