Apartment Community Manager - Dallas, TX Area

Gaines Investment Trust • Dallas, TX

17h • Onsite

About The Position

Gaines Investment Trust is building its team and looking for experienced Community Managers for its apartment communities in the Dallas, Irving, Plano, and Frisco, Texas areas. This role is ideal for a strong leader passionate about developing high-performing teams, driving operational excellence, maximizing financial performance, and creating an exceptional resident experience. The Community Manager will lead all aspects of community operations, partnering with regional leadership to ensure the property achieves its goals.

Requirements

• 3+ years of Community Manager experience, preferably managing larger multifamily communities
• Previous multifamily property management experience is required
• Proven leadership and team development skills
• Strong communication, coaching, and conflict-resolution abilities
• Experience managing budgets, financial reporting, rent collections, and property performance
• Strong organizational skills with the ability to prioritize multiple responsibilities and act with urgency
• Proficiency with Microsoft Office and Yardi
• Professional appearance and commitment to exceptional customer service
• Valid driver's license and reliable transportation
• Flexibility to work extended hours, weekends, holidays, and respond to emergencies when needed

Responsibilities

• Oversee all day-to-day operations of the apartment community
• Hire, train, mentor, and develop high-performing team members
• Supervise office and maintenance staff to ensure operational excellence
• Lead, coach, and motivate the onsite team to achieve leasing, financial, and customer service goals
• Foster a positive, professional, and collaborative work environment
• Conduct performance reviews and provide ongoing coaching and feedback
• Maintain exceptional curb appeal and overall property presentation
• Ensure timely rent collection and effective delinquency management
• Oversee service requests and ensure work orders are completed promptly and professionally
• Coordinate apartment turns to ensure homes are move-in ready and meet company standards
• Assist in preparing annual operating budgets and monitor monthly financial performance
• Analyze financial reports and identify opportunities to improve property performance
• Partner with marketing and leasing teams to drive qualified traffic and increase occupancy
• Optimize rental rates while maintaining strong occupancy based on market conditions
• Monitor resident satisfaction and proactively resolve concerns to build a strong community reputation
• Ensure compliance with Fair Housing laws, company policies, and operational procedures

Benefits

• Competitive compensation with monthly performance bonuses
• Rent Discount
• Professional Development and Training
• Employee Assistance Program (EAP)
• Paid Time Off, Paid Holidays, and Floating Holiday
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company-paid Life Insurance
• Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
• 401(k) with company match
• Pet Insurance
• Career advancement opportunities with a company that promotes from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed