Community Manager

Havenpark Communities•Heber, UT

1d•Onsite

About The Position

Havenpark Communities is seeking a Community Manager II to lead one of their communities and make their mission of creating caring, attainable communities a daily reality. As a Community Manager, you will be the heartbeat of your community, leading a team, championing resident satisfaction, driving occupancy and sales results, and ensuring the community operates at the highest standard financially, physically, and culturally. You will be empowered to make decisions and supported by a collaborative field leadership team.

Requirements

3+ years of experience in multi-family property management; manufactured housing experience is a plus.
Strong organizational skills, sharp attention to detail, and a solutions-oriented mindset.
Excellent written and verbal communication skills with the ability to connect with residents, team members, and leadership alike.
Comfortable managing multiple priorities in a fast-paced environment.
High school diploma or GED required; Associate’s degree preferred.
Valid driver’s license with a clean driving record.
Ability to pass a criminal background check.
Physical ability to walk the community regularly and occasionally lift materials and supplies.

Nice To Haves

Manufactured housing experience is a plus.

Responsibilities

Build and sustain a high-performing team culture grounded in Havenpark’s core values: Respect, Grit, Collaboration, Stewardship, and Boldness.
Coach and align your team around shared community goals and company priorities.
Drive consistent execution of Havenpark’s standard operating procedures to achieve full operational excellence.
Ensure your community meets or exceeds monthly and quarterly targets for net operating income, occupancy, collections, and home sales.
Maintain compliance with all federal and state regulations, including Fair Housing Standards.
Create a resident experience worth renewing — addressing issues with urgency, empathy, and follow-through.
Execute intentional touchpoints throughout the resident journey to drive satisfaction and year-over-year renewals.
Maintain accurate resident ledgers, generate monthly billing, and ensure work orders are resolved within 48 hours.
Oversee occupancy of rental homes and manage the sale of on-site homes.
Track and protect a positive net operating income (NOI) for your community.
Manage expenses strategically through close oversight of vendors, suppliers, and staff spending.
Ensure rent is billed accurately and collected on time.
Execute all required legal notices and actions in compliance with state law and Fair Housing Standards.
Ensure all equipment and amenities meet safety standards and Havenpark’s community guidelines.
Maintain beautiful, well-kept homesites and common areas that residents are proud to come home to.
Contribute to capital planning and ensure projects are delivered on time, on budget, and on scope.