Mobile Home Community Manager

Rutherford Investment Company•Napa, CA

10d•Onsite

About The Position

Rutherford MHC Management is looking to hire a part-time Mobile Home Community Manager for a beautiful mobile home community located in Napa, California. The Community Manager is responsible for ensuring that the day-to-day operations of the Manufactured Housing Park run smoothly and efficiently, including ongoing maintenance of a clean and well-run Park environment while fostering good will with the Community's residents and owners in a professional manner. The Community Manager would be responsible for all aspects of property management including: Customer Service Management, Administration, and Maintenance.

Requirements

Candidates are required to live on-site at this community.
Strong customer service and public relation skills.
Ability to communicate clearly and effectively with customers, co-workers, managers and residents.
Excellent organizational and project management skills.
Ability to multitask.
Excellent leadership capabilities.
Strong focus on customer service in balance with guideline enforcement.
Computer literate.
No prior property management experience necessary.
Basic math skills and understanding of accounting principles.
Proficiency with Microsoft Office including Word, Excel, PowerPoint, and Outlook.
Google WorkSpace and ManageAmerica (willing to train).
Ability to read, write, and speak English fluently.
Leadership experience that included establishing goals and expectations while managing performance and providing guidance.
Must successfully complete regulatory and job training requirements.
Calm, patient, and flexible.
Excellent time-management and prioritization skills.
Dedicated to providing exceptional customer service.
Relate easily with people from diverse backgrounds.
Must pass a background check and drug screen.

Responsibilities

Ensuring that the day-to-day operations of the Manufactured Housing Park run smoothly and efficiently.
Ongoing maintenance of a clean and well-run Park environment.
Fostering good will with the Community's residents and owners in a professional manner.
Managing rental activity.
Ensuring all park residents follow park rules.
Communicating positively and effectively with residents.
Performing administrative office functions.
Serving in rotation as an on-call resource for the mobile home park.
Monitoring resident satisfaction to ensure a positive living experience.
Completing paperwork.
Physically walking and inspecting the community on a regular basis to address issues and ensure high standards.
Interacting with residents and collaborating with other staff and regional managers.
Establishing goals and expectations while managing performance and providing guidance.