Community Manager - RD II - Maple Leaf & Carrollton Heights - Franklinville, NY

Bryten•Village of Franklinville, NY

13d•$20 - $25•Onsite

About The Position

At Bryten, we're more than just a property management company—we're a team dedicated to creating exceptional living experiences, building thriving communities, and delivering outstanding results for our clients and residents. We are seeking a motivated, customer-focused, and results-driven Community Manager - RD II to oversee the daily operations of two communities Maple Leaf Apts & Carrollton Heights Apts, providing leadership, operational oversight, and strategic direction to achieve property performance goals while fostering exceptional resident experiences.

Requirements

Two or more years of multifamily property management experience required, including community management experience preferred
Previous experience overseeing multiple properties, communities, or teams preferred
Strong leadership skills with the ability to motivate, coach, and develop team members across multiple locations
Experience managing budgets, rent collections, accounts receivable, and property financial performance
Excellent customer service, communication, and conflict-resolution skills
Strong organizational abilities with exceptional attention to detail and time management skills
Ability to effectively prioritize responsibilities and manage competing priorities across multiple communities
Professional verbal and written communication skills
High school diploma or GED required; bachelor's degree in Business, Property Management, or a related field preferred
Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel
Experience with Yardi, ResMan, OneSite, or other property management software preferred
Knowledge of Fair Housing regulations and multifamily housing compliance requirements preferred
Bilingual skills are a plus but not required
Valid driver's license, current automobile insurance, and reliable transportation required

Responsibilities

Leading and managing the daily operations of two communities, providing direction, support, and accountability for onsite team members
Managing property financial performance, including budgeting, rent collections, accounts receivable, and expense control across both communities
Driving occupancy, leasing, and resident retention goals through strong operational leadership and customer service excellence
Preparing and reviewing operational and financial reports while communicating property performance, challenges, and opportunities to leadership
Coordinating with maintenance teams, vendors, and contractors to ensure both communities are well-maintained, compliant, and operating efficiently
Responding to resident concerns, resolving conflicts, and promoting positive resident relations
Conducting regular property inspections to ensure curb appeal, safety standards, and regulatory compliance are maintained
Coaching, developing, and supporting team members to foster engagement, accountability, and professional growth
Ensuring compliance with Fair Housing regulations, company policies, and applicable local, state, and federal laws
Responding appropriately to emergencies and maintaining community safety standards
Performing other duties as assigned

Benefits

Comprehensive Medical Plans with flexible coverage options for you and your family
Dental & Vision Insurance options to support your overall well-being
Health Savings Account (HSA) with employer contributions
401(k) with Company Match to support your financial wellness
Life & Disability Insurance options to help protect you and your loved ones
Vacation Time that starts accruing on Day 1!
Paid Holidays + Floating Holidays to support work-life balance
Wellness Programs to support your mind and body
Professional Development & Education Opportunities to support your professional growth
And yes — even more supplemental benefits to keep you covered!