Community Manager - Multifamily

ARTISAN Management GroupPalatine, IL
Onsite

About The Position

The Community Manager is accountable for all day-to-day property management operations, including leasing activity, occupancy, maintenance performance, rent collections, and financial performance and reporting within a multifamily community, including Affordable Housing and LIHTC properties. An exceptional Community Manager effectively manages and coordinates the on-site team, activities, and available resources to accomplish community objectives set forth by the ARTISAN Regional or Area Manager.

Requirements

  • High school diploma or equivalent; College-level education highly preferred.
  • 2+ years of on-site Leasing, Assistant Manager, or Property Manager experience.
  • Strong computer proficiency including electronic communications, CRM, Microsoft Office, Microsoft Excel, Microsoft Outlook, Property Management Software (RealPage preferred).
  • Industry designations preferred (CAM, CAPS, CPM, Real Estate License)
  • Driver's License and transportation required.
  • Affordable experience preferred.

Responsibilities

  • Conduct all business in accordance with ARTISAN policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
  • Ensure full compliance with LIHTC program requirements, including income certifications, recertifications, file audits, and adherence to all applicable federal, state, and agency regulations
  • Assist in formulation of budgets for each upcoming calendar year. The Community Manager is responsible for staying within the established budget guidelines throughout the year.
  • Actively maintain and report monthly variances and narratives.
  • Ensure that all rents are collected when due and posted in a timely manner. Ensure all bank deposits are made in a timely manner and deposits are reported to the corporate office daily.
  • Aggressively pursue past due rent collections via frequent follow up, performing evictions, liens, and monetary judgements as necessary.
  • Coordinate with ARTISAN Construction, vendors, and maintenance technicians regarding work scheduling, renovations, and capital expenditures.
  • Approve payables to ensure timely payments and continuance of services.
  • Regularly inspect community to ensure cleanliness, proper signage, safety, and overall exceptional curb appeal and presentation.
  • Conduct market research to accurately and competitively price rental rates and amenities.
  • Ensure lease files are complete and executed properly.
  • Responsible for leasing office opening on schedule, condition of office, and condition of model apartment(s).
  • Attend scheduled ARTISAN management meetings, trainings, and special events.
  • Represent the company in a professional manner at all times.
  • Perform other related duties and responsibilities as needed.
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