Community Living/Behavior Support Supervisor - Are You Built Different?

Starkey Inc.•Wichita, KS

19d•Onsite

About The Position

Starkey is hiring a Community Living Supervisor/Behavior Support Specialist to oversee community living and community-based service programs for people with intellectual disabilities. The role supervises staff supporting individuals with challenging behaviors and varying medical needs, and includes scheduling, personnel matters, program coordination, and ensuring quality, person-centered services. The supervisor provides operational oversight for two community living locations and supports staff development. The position also involves maintaining service records and documentation, coordinating with families, guardians, external providers, and person-centered planning teams, monitoring health and safety practices, and ensuring services meet organizational, licensing, and accreditation requirements. The role includes regular visits to community living settings and may require work outside the typical Monday–Friday, 10:00 a.m.–6:00 p.m. schedule, including weekends when needed. New hires must be available for two to four weeks of paid training, Monday–Friday, 8:30 a.m.–5:00 p.m.

Requirements

High school diploma, GED, or Work-Keys Bronze Certificate.
At least one year of experience working with people with intellectual disabilities.
At least 18 years old.
Valid driver’s license held for a minimum of two years and a good driving record.
Availability for two to four weeks of paid training, Monday–Friday, 8:30 a.m.–5:00 p.m.

Nice To Haves

BA/BS degree or some college coursework in a human services field.
Previous supervisory experience.
Experience working with people who need behavioral support.
American Sign Language (ASL).

Responsibilities

Supervise operations of the Supervised Living Program and provide oversight for two community living locations.
Supervise and mentor direct support staff, support team development, and coordinate staff scheduling and program activities.
Maintain accurate, complete records for people served and ensure staff complete documentation on time.
Support the development and maintenance of individuals’ support networks, including family members, guardians, and external service providers.
Ensure required Health Maintenance Practices are followed and review incidents and medication issues or errors.
Represent the Person-Centered Support Plan team and attend medication reviews, BASIS assessments, and other meetings as needed.
Ensure person-centered support plan objectives are initiated, implemented, and maintained as required.
Review and process weekly, monthly, and yearly paperwork and forward it to the appropriate departments.
Conduct quality assurance checks and follow up on concerns identified by quality assurance and health services.
Ensure staff follow the Community Living training manual and use approved behavior management techniques consistent with organizational policy and individual plans.
Ensure services are delivered according to each person’s support plan and needs, and provide individualized supports and meaningful activities.
Follow up on maintenance concerns at community living settings and with Starkey vehicles.
Ensure nutritious, balanced menus are developed, posted, and provided; review and approve supply orders and purchase requisitions.
Ensure community living settings meet health and safety regulations and licensing and accreditation requirements.
Visit and monitor each setting at least weekly while people served and staff are present, and complete visit logs.
Coordinate moves for people served, complete move checklists, and ensure move-in inventories are completed and maintained.
Maintain contact with staff, people served, guardians, and family members and follow up on complaints and concerns.
Provide coverage for coworkers who are taking paid time off or are otherwise absent.
Advocate for resources, collaborate on budget development and potential savings, monitor cost center expenditures, and take corrective action when needed.
Communicate issues and concerns professionally and promptly to the Assistant Director and/or Director of Community Living.