Community Living Manager

Tangram, Inc.•Indianapolis, IN

15h•Onsite

About The Position

The Community Living Manager directs the daily operations of a residential home, providing supervision to Direct Support Professionals (DSPs) while ensuring health, safety, and regulatory compliance. This role oversees the implementation of Person-Centered Individual Support Plans (PCISPs), manages household systems, and fosters person-centered, community-based living for all clients, while actively promoting Tangram’s Core Values and mission.

Requirements

Strong leadership qualities including excellent communication skills, ability to provide on-call support in a 24-hour setting, demonstrates strong ethical standards, and promotes a culture of learning and growth.
Must maintain CPR and first aid certification.
Must pass Medication Administration and must stay current on all other training as defined by state, accreditation body, or agency guidelines.
Working knowledge of Microsoft products.
High school diploma or GED equivalent.
One year of experience in the human services field with supervisory experience preferred.
Must be 21 years of age or older.
Must have a valid driver’s license, acceptable driving record, meet agency’s driver insurability requirements, reliable vehicle, and up to date automobile insurance.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Build positive relationships with clients, teams, professionals, and members of the community.
Provide direction, leadership, performance feedback, and training for direct care staff.
Manages direct report hours in the most cost-effective manner.
Provide on-site supervision and direct support for at least one 24-hour residential service location.
Implement the day-to-day activities for clients according to Person-Centered Individualized Support Plans (PCISPs).
Oversee client service authorizations at the site level, ensuring service targets are met by allocating staff and/or other resources.
Create efficient staff schedules that address client support needs.
Oversee household systems, including routine maintenance, supplies, and general upkeep.
Ensure health and safety of clients including review of medication administration, follow-up on medical appointments, emergency planning, site inspections, and emergency drills.
Respond to and report critical issues, incidents, and emergent needs.
Participate and help guide Person-Centered Individualized Support Plan (PCISP) team meetings.
Create meeting notes for client meetings.
Maintain client finances and review with clients monthly.
Ensure staff coordinate and attend medical appointments, maintain an accurate appointment calendar, and complete all required documentation.
Ensure staff are well prepared to provide client care and support through direct training, while collaborating with other professionals to ensure training is thorough and effective.
Review and approve progress notes for accuracy and completeness.
Participate in recruitment, hiring, onboarding, performance evaluations, and ongoing feedback to maintain high performance and team engagement.
Work a minimum of 32 hours of direct support per week to help enhance skills in daily life and employment, healthy living, social connection, advocacy, or other important life domains.
Other duties as assigned.