DSP Supported and Independent Living Lead

Toolworks•San Francisco, CA

22h•Onsite

About The Position

Toolworks' Community Living Department is seeking dedicated and compassionate Direct Support Professionals (DSPs) for Case Lead roles in both Independent Living Services (ILS) and Supported Living Services (SLS) programs. These roles offer a meaningful career path in supporting adults with disabilities to live as independently as possible in their communities. The Case Lead DSP in our Supported Living (SLS) program will provide in-home instruction, case management, and daily living skills training to individuals with developmental and physical disabilities. This includes support in areas such as meal preparation, personal hygiene, budgeting, attending medical appointments, accessing community resources, travel training, shopping, and safety awareness. Each DSP Case Lead will work closely with an assigned caseload and help develop individual support plans tailored to each client's goals within the SLS and ILS service models. The Case Lead Floater (SLS) will provide weekend and on-call support to clients and DSP staff, monitor the 24/7 Emergency Response System (ERS) and respond to staffing and client issues, cover open shifts during evenings, weekends, or overnight as needed, and support SLS staff with training and guidance. They can earn a $500 stipend for full weekend rotation coverage or $75/day for partial coverage. Client & Case Management Responsibilities include developing individualized service plans and support goals for clients in Supported Living, assisting clients in accessing benefits, building natural supports, and pursuing volunteer/work opportunities, fostering self-sufficiency and community participation through DSP-led instruction and support, and providing case notes, incident reports, and monthly billing documentation in compliance with SLS and agency standards.

Requirements

Minimum 2 years' experience as a DSP or related role supporting adults with disabilities in community-based or Supported Living settings.
Fingerprint background clearance (DOJ, FBI, Child Abuse Index).
Valid CPR/First Aid (can be completed within 30 days of hire).
Clean DMV record and proof of auto insurance (if transporting clients).
Fully vaccinated and boosted against COVID-19 (required unless exempt).

Nice To Haves

B.A. in Special Education, Rehabilitation Counseling, or related field preferred.
Fluency in ASL, Spanish, or Cantonese highly desirable.
Strong communication, organization, and time management skills.
Supervisory experience preferred.
Flexibility to work mornings, evenings, weekends, or overnights.

Responsibilities

Provide in-home instruction, case management, and daily living skills training to individuals with developmental and physical disabilities.
Support clients in areas such as meal preparation, personal hygiene, and budgeting.
Assist clients in attending medical appointments and accessing community resources.
Provide support with travel training, shopping, and safety awareness.
Support independence and inclusion in the community.
Develop individual support plans tailored to each client's goals within the SLS and ILS service models.
Provide weekend and on-call support to clients and DSP staff (Floater role).
Monitor the 24/7 Emergency Response System (ERS) and respond to staffing and client issues (Floater role).
Cover open shifts during evenings, weekends, or overnight as needed (Floater role).
Support SLS staff with training and guidance (Floater role).
Assist clients in accessing benefits, building natural supports, and pursuing volunteer/work opportunities.
Foster self-sufficiency and community participation through DSP-led instruction and support.
Provide case notes, incident reports, and monthly billing documentation in compliance with SLS and agency standards.