Supported Living Assistant

Lifelong AccessNormal, IL
$21 - $21Onsite

About The Position

Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us. Lifelong Access is looking for a full-time Supported Living Assistant to provide leadership, scheduling oversight, and workforce development for Direct Support Professionals (DSPs) within the organization’s Adult Services and Supported Living programs. This role is responsible for supervising DSP staff, coordinating and managing program schedules to ensure consistent coverage, on-call supports, and leading cross-training initiatives to strengthen service continuity and staff competency.

Requirements

  • High school diploma or equivalent.
  • Minimum of one years of experience working as a DSP or in a related role within the developmental disabilities or mental health field.
  • Strong knowledge of best practices in supporting individuals with developmental disabilities and mental health needs.
  • Proficient in Microsoft Office (Word, Excel) and Outlook.
  • Excellent communication and interpersonal skills, with the ability to effectively convey information and provide constructive feedback.
  • Critical thinker, detailed, problem solver with conflict resolution skills and high ethical standards.
  • Certified in first aid, CPR, and CPI, or able to complete certifications.
  • Ability to work flexible hours, including evenings and weekends, to accommodate training schedules.
  • Valid Illinois driver’s license and reliable transportation with ability to travel to various local sites may be required, with safe driving record.
  • Current proof of automobile insurance.

Nice To Haves

  • A bachelor's degree in social services, education, or a related field is preferred.
  • Previous experience in a training, mentoring, and/or supervisory role is highly desirable.
  • Trainer certification or credentials in relevant areas a plus (such as nonviolent crisis intervention, person-centered planning).
  • Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities effectively.
  • Commitment to continuous professional development and staying updated on industry standards and regulations.

Responsibilities

  • Provide leadership, scheduling oversight, and workforce development for Direct Support Professionals (DSPs).
  • Supervise DSP staff.
  • Coordinate and manage program schedules to ensure consistent coverage.
  • Provide on-call supports.
  • Lead cross-training initiatives to strengthen service continuity and staff competency.

Benefits

  • Supportive, positive, and friendly team environment
  • Professional development, training, and advancement opportunities
  • Flexible schedule options
  • Comprehensive benefit plans
  • Generous paid time off including vacation, personal time, and holidays
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