Community Life Coordinator

CohereBluffton, MN
$20 - $23Onsite

About The Position

This role is for a Community Life Coordinator at Four Seasons at Carolina Oaks, a developing 55+ community. The position involves setting the tone for the resident experience through front desk service, communication, event support, and administrative coordination. The goal is to create a hospitality-forward resident experience that fosters connection and belonging. The ideal candidate enjoys helping people, is organized, and brings positive energy.

Requirements

  • At least 1-3 years of customer service, administrative, hospitality, event, recreation, communications, or other relevant professional experience.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong organization, prioritization, attention to detail, time management, and follow-through.
  • Comfort balancing front desk service, communications, administrative work, and event support in a busy environment.
  • Ability to remain composed, helpful, and professional when resolving questions or handling challenging interactions.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work the regular Wednesday-Sunday schedule from 9:00 a.m.-6:00 p.m., including holidays or occasional schedule adjustments based on community needs.
  • Valid driver's license, acceptable driving record, and reliable transportation for off-site programs, meetings, and supply pickup.
  • Ability to frequently lift and move up to 30 pounds and remain on your feet for extended periods.

Nice To Haves

  • Experience supporting events, programs, volunteers, clubs, members, residents, or similar stakeholder groups is preferred.
  • A bachelor's degree in hospitality, event management, marketing, communications, recreation, or a related field is preferred but not required.
  • Experience serving active adult, lifestyle, golf, resort, waterfront, master-planned, or residential communities in the Southeast is highly valued.

Responsibilities

  • Serve as a warm, professional first point of contact at the front desk for residents, guests, vendors, and community partners.
  • Provide thoughtful customer service, answer questions, share information, and help residents navigate community resources and processes.
  • Communicate community guidelines with tact and professionalism and help de-escalate concerns when needed.
  • Prepare and distribute timely resident communications about programs, events, updates, and community information.
  • Maintain calendars, registration systems, website content, digital platforms, reference materials, and cloud-based community records.
  • Help ensure information is accurate, current, easy to understand, and consistent across communication channels.
  • Support the planning, setup, execution, and follow-up of resident events, programs, clubs, volunteer initiatives, and signature experiences.
  • Coordinate event details, registrations, schedules, supplies, and resident questions while anticipating needs and identifying potential conflicts.
  • Bring enthusiasm, hospitality, and strong follow-through to experiences designed to build connection and belonging.
  • Provide general administrative support to the Community Life team and facilitate resident-facing operational processes as assigned.
  • Assist with reservation programs, facility coordination, records, scheduling, and other community systems.
  • Collaborate with Cohere colleagues to strengthen processes, share best practices, and create a consistent resident experience.

Benefits

  • Medical coverage available on your first day
  • Employer-paid dental coverage
  • Vision coverage
  • 401(k) retirement plan
  • Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage
  • Pet insurance options
  • Employee Assistance Program with mental health, financial, legal, and family support resources
  • Travel assistance and identity theft protection
  • Complimentary will preparation services
  • Generous paid time off
  • 16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO
  • Professional development and growth opportunities
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