Community Liaison

CN Guidance and Counseling Services•Hicksville, NY

7d•Onsite

About The Position

To enhance CN Guidance capacity, tailored to identified grant population, as well as new referral pathways, all of which will endure long beyond grant's 6-month period. This role involves being out in the field, in the Ukraine community, building awareness about CN Guidance's mental health, cooccurring substance use treatment, and wrap-around service programs-building trust and referrals. It also involves working on-site with staff, coaching CN Guidance team members on best ways to conduct outreach in culturally attuned ways, build trust, engage community members in behavioral health services, and continue building referrals to our programming even and especially after this 6-month services & capacity-building grant comes to an end in September 2026.

Requirements

High School Diploma required.
Prior successful field work and community work with this identified population under proper supervision.
Speak relevant language(s) (e.g., Ukrainian and Russian).
Provide language interpretation support in relevant language(s).

Nice To Haves

Bachelor's Degree preferred.

Responsibilities

Provide culturally attuned outreach.
Build community trust within identified community.
Support health-literacy education.
Outreach and engage community members and leaders.
Guide program staff on cultural norms.
Facilitate connections between Ukraine new arrivals and behavioral-health services.
Speak relevant language(s) (e.g., Ukrainian and Russian).
Build a strong referral pathway of Ukraine new arrivals into behavioral healthcare.
Documented learnings specific to this target population that can be used continually in future CN Guidance staff trainings; and increased cultural competency and nuanced attunement of our agency across Ukraine groups long after the grant ends.
Identify additional eligible individuals in need of referrals and connection to services.
Adapt outreach approaches to changing community needs.
Provide language interpretation support in relevant language(s).
Identify individuals who would be excellent cultural brokers, liaisons (between community and mental health supports), and/or consultants who can help us build our capacity to better serve this community.
Assist in building CN Guidance's capacity and cultural competence.
In-person presence at community hubs highly attended by Ukraine new arrivals, including: Community events (e.g., Ukrainian and Russian festivals).
Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress.
Complete QI Training during onboarding and participate in QI refresher training as needed.
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
Other duties as assigned.

Benefits

Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance/Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.