Community Liaison

Centre For Neuro Skills•Emeryville, CA

71d•Hybrid

About The Position

With traumatic brain injury, life changes in an instant. For us, there is no greater reward than easing human suffering and helping people put their lives back together. As a Community Liaison, you will play a critical role in transforming lives and helping individuals regain their independence and quality of life. At CNS, we are a community of "PATHfinders" who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment.

Requirements

Bachelor's Degree, preferably in marketing, public relations or communications required.
Minimum 2 years' experience in a direct medical sales or referral development position is required, preferably in the marketing of services.
Must demonstrate an ability to acquire knowledge of traumatic brain-injury rehabilitation, workers' compensation, accident and health and long-term disability insurance.

Nice To Haves

Healthcare experience, whether in a clinical role, medical sales role, or patient advocacy experience can be used to offset the educational requirement.
Healthcare sales/marketing experience highly preferred.

Responsibilities

The Community Liaison is primarily responsible for the referral development activity associated with a given facility and/or geographic region and participates in public and corporate activities as directed.
You will reflect the organization’s mission, core values and ethics.
Work is full time during the week with occasional evening and weekend work.
Work is performed in the community, the CNS clinic(s) and at home.
A high degree of accuracy, organization and communication skills are needed for this position.
Schedules, conducts, and documents referral development calls to referral sources including physicians, insurance companies, case managers, discharge planners, family members, patients, and others.
Identifies and coordinates opportunities to provide in-service training to referral sources, families, and patients.
Attends or participates in local, regional, and national professional conferences and chapter meetings as a representative of CNS.
Travels within and outside the assigned regional area to achieve sales and marketing goals.
Attends and participates in the National Marketing and Admission Meeting (or equivalent) held approximately every 6 months.
Participates in weekly Referral Status Conference call(s).
Promotes a positive and professional image and leadership role of CNS within the head injury rehabilitation community and all other work-related settings.

Benefits

Paid Time Off
Extended Sick Leave
PPO medical, dental, life, and vision insurance starting the 1st of the month after hire.
Annual enrollment in One Medical with telehealth also available through the company health plan.
9-10 paid holidays per year, including a floating personal observance day.
Company matching 401(k) retirement savings plan.
Professional license reimbursement.
Continuing Education Assistance
Daily Pay: access your earnings immediately after you complete your shift!
Access to exclusive discounts and savings through LifeMart
Access to Wisely's financial services.
Early Direct Deposit
Cashback Rewards
Prepaid Debit Cards