Community Liaison Marketer (EX) | Fulltime| Excell Home Care & Hospice

Excell Home Care & HospiceOklahoma City, OK
Onsite

About The Position

Celebrating 30 years in 2026! Be part of Excell's legacy of providing life-changing service! Excell has been located in SW OKC since 1996 and has a history of high-quality care, by skilled professionals. Excell’s Legacy of Excellence is to provide Life-Changing Services to our Oklahomans. We are celebrating 30! You can be part of a historic legacy that lives into the future! Be an advocate for quality of care, you and your ‘why’ change the lives of our patients, families, and healthcare partnerships in our Oklahoma City community. Come be a beacon, and build into our legacy your passion, your reason for life-changing care. We know why we do this noble work, and just like you, together we make our reason the one to call Excell Home Care & Hospice, Home.

Requirements

  • College degree preferably in Marketing, Business, or Nursing degree
  • A minimum of one years in marketing sales
  • Demonstrates good verbal and written communication, and organization skill
  • Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order
  • Based in Oklahoma City and operating in various counties throughout the state, Excell Home Care and Hospice is Medicare certified and licensed by the Oklahoma State Department of Health

Nice To Haves

  • HOME HEALTH & HOSPICE EXPERIENCE PREFERRED

Responsibilities

  • Maintains a thorough knowledge of the Home Care and Hospice business and appropriate places to obtain referrals.
  • Uses a consultative sales approach: Preplans all sales calls, Establishes rapport and credibility, Determines referral source needs, Proposes a solution, Handles objections, Obtains a commitment, Establishes a next step, Conducts post-call planning.
  • Responsibility is to develop relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the agency. Majority of time allocated to external sales.
  • Actively seeks out and identifies new referral sources. Maintains a current prioritized account list and potential list of new referral sources. Effectively networks with current and past referral sources to solicit new business and maintains an active involvement in the community organizations and associations. Sales calls meet or exceed expectation. Admissions meet or exceed goals. Meets admission budget.
  • Ensures the growth and profitability of the company through educating the community on our services with use of the company resources. Promotes positive team image and communication.
  • Effectively uses a system to manage referral source account information. Maintains up-to date customer profiles on existing referral sources. Schedules and leads effective presentations. Captures and follows up on seminar/presentation leads. Effectively uses collateral materials.
  • Attends and participates in scheduled training, educational classes and meetings to increase sales process knowledge. Independently researches the internet for information relating to issues in the practice of Home Care and Hospice so as to be more credible in sales presentations.
  • Meets with Director(s) on a regular basis to assist in identifying and correcting problem sales areas and completes all tasks assigned.
  • Assists with large projects such as media campaigns, tradeshow booths, etc. Models customer service principals in day-to-day sales activities. Maintains confidentiality of patient information, and agency business strategies.
  • Submits reports of sales calls on a daily basis within software.
  • Performs other duties as required to facilitate the delivery of marketing services.
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