Community Leader
About The Position
The Community Leader is responsible for meeting park occupancy and revenue targets and overseeing on-site operations of a mobile home and RV community. The role manages and maintains the community in compliance with federal, state, and local laws, organizational policies, and regulations while modeling the organization’s purpose, values, and standards. The position handles leasing and marketing, resident communications and engagement, financial collection and reporting, and day-to-day operations, compliance, and safety. It requires daily communication with management and availability to take emergency calls outside office hours and help coordinate solutions.
Requirements
- High school diploma or GED required.
- At least 2 years of property management or related experience.
- Proficiency with Microsoft Office Suite and ability to navigate smartphone applications.
- Ability to work independently, resolve problems with minimal supervision, and maintain strong attention to detail.
- Clear and professional verbal and written communication skills.
- Ability to adapt to fast-paced and changing environments.
- Ability to prioritize tasks, stay organized, and meet deadlines.
- Ability to use logic and reasoning to evaluate options and make decisions.
- Ability to follow organized processes and complete projects efficiently.
- Commitment to confidentiality, ethical conduct, accountability, courteous communication, and professionalism.
Responsibilities
- Sustain and increase occupancy through marketing and showing available homes and spaces.
- Communicate with prospective residents throughout the application process and respond to calls consistently and professionally.
- Prepare and review lease documents for accuracy and completeness.
- Perform assigned duties in accordance with Fair Housing regulations.
- Engage regularly with residents and plan park events to foster community relationships.
- Prepare, deliver, and document resident notices in a timely and legally compliant manner.
- Maintain positive relationships with vendors and team members.
- Ensure timely revenue collection and maintain collection rates above 97%.
- Process payments accurately in the property management system.
- Read and record utility meter usage to prepare accurate resident billing.
- Use financial resources responsibly when acquiring on-site materials and using company funds.
- Submit expense reports in a timely manner.
- Conduct regular park walks, ensure compliance with company standards, and report compliance levels weekly to management.
- Maintain a clean and safe working environment and follow safety and emergency procedures.
- Follow OSHA-established PPE and compliance regulations.
- Communicate daily with management, promptly disclose issues, and recommend solutions.
- Be available for emergency calls outside office hours and assist with coordinating solutions.
Benefits
- Eligibility for quarterly bonus of $0–$400, depending on park performance.
- Employee referral program.
- Paid time off.
- Paid sick leave.
- 401(k) with employer match.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
