Community Lead - Murfeesboro, TN

JETSET Pilates•Murfreesboro, TN

About The Position

The Community Lead introduces JETSET Pilates to new markets, builds local relationships, and creates experiences that encourage people to join the community. Working alongside the General Manager, this role drives local partnerships, community events, social media, and member engagement. The Community Lead helps launch new studios and support their long-term growth by building awareness, generating leads, and contributing to an exceptional member experience. Before a studio opens, the Community Lead represents JETSET in the community, builds local partnerships, plans activations and events, supports community classes, captures leads, creates local social media content with the marketing team, and generates excitement for opening day. After opening, the role focuses on growing membership through partnerships, referrals, events, lead follow-up, and support for studio goals. The Community Lead also contributes to the member experience and front desk operations during in-studio shifts.

Requirements

  • Experience in hospitality, fitness, retail, events, marketing, or community engagement.
  • Exceptional communication and relationship-building skills.
  • Passion for health, wellness, and boutique fitness.
  • Strong organizational skills and ability to manage multiple priorities.
  • Entrepreneurial mindset and proactive approach to problem-solving.
  • Flexibility to work mornings, evenings, weekends, and community events as needed.

Responsibilities

  • Build relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
  • Plan and execute community activations, pop-ups, and tabling events.
  • Support JETSET On The Mat community classes and create memorable guest experiences.
  • Capture leads and help build a founding member community.
  • Create local social media content alongside the marketing team.
  • Generate awareness and excitement ahead of studio opening.
  • Continue building partnerships that drive referrals and new memberships.
  • Support local events and ongoing community engagement.
  • Partner with the General Manager to drive membership growth and studio goals.
  • Follow up with prospective members and support lead conversion.
  • Deliver an exceptional member experience during in-studio shifts.
  • Support front desk operations and help create a welcoming, elevated studio environment.
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