Community Justice Screening and Outreach Coordinator - Burien

Evergreen Treatment Services • Burien, WA

2d • Onsite

About The Position

Evergreen Treatment Services (ETS) has been dedicated to transforming lives and communities through innovative addiction and social services in Western Washington for over 50 years. The REACH Program, part of ETS, focuses on helping individuals experiencing homelessness and behavioral health conditions achieve stability and improve their quality of life. The REACH mission is to foster community health and safety through outreach, relationship, healing interventions, and systems advocacy for people who use drugs. Services include outreach-based care coordination, multidisciplinary clinical services, and support for accessing and maintaining housing, all grounded in harm reduction principles. REACH actively works to dismantle systems of oppression rooted in White Supremacy and addresses historical trauma. The program is committed to building a robust behavioral health response that diverts individuals from jail by rebuilding community and providing services for marginalized populations to thrive. Services range from survival support to linkages with housing, legal assistance, healthcare, entitlements, and treatment for substance use and mental health conditions. The REACH team values diversity, racial equity, social justice, hard work, creativity, and a good sense of humor. Individuals impacted by the criminal legal system are encouraged to apply.

Requirements

• High school diploma or equivalent required.
• Demonstrated ability providing street-based outreach and engagement services to individuals suspected of low-level drug involvement and persons who have experienced trauma and marginalization.
• Demonstrated experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual clients.
• Understanding of substance use disorders and harm reduction strategies.
• Demonstrated passion for serving people experiencing homelessness and co-occurring behavioral health conditions.
• Understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
• Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Strong interpersonal skills and verbal/written communication skills.
• Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
• Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
• Flexible team player, with excellent attention to detail.
• Ability to maintain confidentiality and use discretion when handling highly sensitive information.
• Ability to set boundaries, resolve conflict and de-escalate issues.
• Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes.
• Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.
• Must hold an on-call referral phone after-hours during the work week one week per month and be available to respond to diversion calls during on-call shifts.

Nice To Haves

• Undergraduate degree preferred.
• Relevant experience may substitute for degree.
• Possible use of a program vehicle, for which a valid Driver’s License and acceptable driving would be required.

Responsibilities

• Act as the point of contact for all referrals to the LEAD case management team.
• Manage the number of referrals based on capacity.
• Complete initial screening with all new referrals.
• Assess and address emergent/immediate client needs including medical care, shelter, food, and clothing at the time of screening.
• Provide street and home outreach to engage individuals referred to LEAD to facilitate the completion of the intake process.
• Complete client intake as needed.
• Manage and coordinate the assignment of new referrals to a case manager.
• Provide case managers with completed paperwork and share additional, relevant information.
• Track and enter all program referrals into the database, updating demographic information, referral date, type of referral, arrest charge, and case manager assignment.
• Develop relationships and liaise with the police department, city officials, and other relevant partners.
• Work in tandem with case managers to provide street outreach to engage participants when needed.
• Provide immediate response to police officers regarding LEAD participants when LEAD case managers are not available.
• Develop and maintain positive, collaborative relationships with LEAD partners and other service providers including chemical dependency treatment providers, mental health providers, healthcare providers, shelter providers, landlords, detox centers, and DSHS workers.
• Identify gaps and barriers in available community resources and advocate for systemic changes.
• Attend all LEAD Program staff meetings and other required meetings.
• Document all activities according to agency and contract requirements.

Benefits

• The posted salary range represents the full compensation band for the position. New hires are typically placed at the base of the range, plus up to $2,000 total for bilingual skills and/or higher education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED