Community Justice Screening and Outreach Coordinator - Burien

Evergreen Treatment Services & REACH•Burien, WA

4d•Hybrid

About The Position

Evergreen Treatment Services (ETS) has been dedicated to transforming lives and communities through innovative addiction and social services in Western Washington for over 50 years. ETS fosters a diverse and inclusive community, striving for racial and health equity, and community justice. The REACH Program, part of ETS, supports individuals experiencing homelessness and behavioral health conditions, aiming to improve their quality of life through outreach, healing interventions, and systems advocacy. REACH provides care coordination, clinical services, and housing support, all grounded in harm reduction principles. The program actively dismantles systems of oppression and aims to divert individuals from jail by rebuilding community and providing services for marginalized populations to thrive. REACH offers a range of services including survival support, housing assistance, legal issue resolution, healthcare, entitlements, and substance use and mental health treatment. The team values diversity, racial equity, social justice, hard work, creativity, and a good sense of humor. Individuals impacted by the criminal legal system are encouraged to apply. This dynamic position is crucial to achieving ETS's mission.

Requirements

High school diploma or equivalent required.
Demonstrated ability providing street-based outreach and engagement services to individuals suspected of low-level drug involvement and persons who have experienced trauma and marginalization.
Demonstrated experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual clients.
Understanding of substance use disorders and harm reduction strategies.
Demonstrated passion for serving people experiencing homelessness and co-occurring behavioral health conditions.
Understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
Strong interpersonal skills and verbal/written communication skills.
Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
Flexible team player, with excellent attention to detail.
Ability to maintain confidentiality and use discretion when handling highly sensitive information.
Ability to set boundaries, resolve conflict and de-escalate issues.
Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), including MS Outlook email and calendaring, sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google.
Valid Driver’s License and acceptable driving record (if using program vehicle).

Nice To Haves

Undergraduate degree preferred.
Relevant experience may substitute for degree.

Responsibilities

Act as the primary point of contact for all referrals to the LEAD case management team.
Manage the number of referrals based on capacity.
Complete initial screenings for all new referrals.
Assess and address emergent/immediate client needs during screening, including medical care, shelter, food, and clothing.
Provide street and home outreach to engage individuals referred to LEAD to facilitate the completion of the intake process.
Complete client intake as needed.
Manage and coordinate the assignment of new referrals to a case manager.
Provide case managers with completed paperwork and relevant information.
Track and enter all program referrals into a database, updating demographic information, referral date, type of referral, arrest charge, and case manager assignment.
Develop relationships and liaise with the police department, city officials, and other relevant partners.
Work in tandem with case managers to provide street outreach to engage participants when needed.
Provide immediate response to police officers regarding LEAD participants when LEAD case managers are not available.
Develop and maintain positive, collaborative relationships with LEAD partners and other service providers, including chemical dependency treatment providers, mental health providers, health care providers, shelter providers, landlords, detox centers, and DSHS workers.
Identify gaps and barriers in available community resources and advocate for systemic changes.
Attend all LEAD Program staff meetings and other required meetings.
Document all activities according to agency and contract requirements.
Respond to diversion calls during designated on-call shifts (one week per month).