Community Justice Screening and Outreach Coordinator

Evergreen Treatment Services•Seattle, WA

12h•Onsite

About The Position

Evergreen Treatment Services (ETS) has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. The organization strives to foster and sustain a diverse and inclusive community, working towards racial equity, health equity, and community justice. The Clinic Services and REACH teams provide critical professional expertise and compassion to serve vulnerable community members. The REACH Program specifically works with individuals experiencing homelessness and behavioral health conditions to help them achieve stability and improved quality of life. Its mission is to foster community health and safety through outreach, relationship, healing interventions, and systems advocacy for people who use drugs. REACH provides outreach-based-care coordination, multidisciplinary clinical services, and supports to access and maintain housing, all based on principles of harm reduction that offer respect and dignity to individuals. The program incorporates a racial equity lens, addressing systems of oppression and historical trauma, and is committed to diverting people from jail by rebuilding community and providing services for marginalized individuals to thrive. REACH offers a range of services from survival support to linkages to essential resources like housing, legal assistance, healthcare, entitlements, and accessible treatment for substance use and mental health conditions. The team values diversity of lived experience, racial equity, social justice, hard work, creativity, and humor. People impacted by the criminal legal system are encouraged to apply. The Community Justice (L.E.A.D.) Screening and Outreach Coordinator role is part of the REACH team and serves as the contact point for all referrals to LEAD case management. This position ensures effective communication and collaboration among all partners involved in LEAD referrals, providing screening, outreach, and engagement to referred individuals. The coordinator will respond consistently to the local police department, manage referrals from law enforcement and city officials, and conduct street outreach to engage individuals who have not yet connected with their assigned case manager. The role requires developing and maintaining positive, collaborative relationships with LEAD partners and other service providers. This is a full-time, field-based position utilizing office space, with a Monday-Friday 8:30 am-5:00 pm schedule. It also requires holding an on-call referral phone after-hours during the work week one week per month, responding to diversion calls during designated on-call shifts.

Requirements

High school diploma or equivalent required.
Demonstrated ability providing street-based outreach and engagement services to individuals suspected of low-level drug involvement and persons who have experienced trauma and marginalization.
Demonstrated experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual clients.
Understanding of substance use disorders and harm reduction strategies along with a demonstrated passion for serving people experiencing homelessness and co-occurring behavioral health conditions required.
Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
Strong interpersonal skills and verbal/ written communication skills.
Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
Flexible team player, with excellent attention to detail.
Ability to maintain confidentiality and use discretion when handling highly sensitive information.
Ability to set boundaries, resolve conflict and de-escalate issues.
Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes.
Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.
Possible use of a program vehicle, for which a valid Driver’s License and acceptable driving would be required.

Nice To Haves

Undergraduate degree preferred.

Responsibilities

Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
Active point of contact for all referrals to respective LEAD team.
Manage number of referrals based on capacity.
Complete initial screening with all new referrals.
At time of screening, assess and address emergent/immediate client needs including need for medical care, shelter, food, and clothing.
Provide street and home outreach to engage individuals who have been referred to LEAD with the purpose of facilitating completion of intake process.
Complete client intake as needed.
Manage and coordinate the assignment of new referrals to a case manager.
Provide case managers with completed paperwork and share additional, relevant information.
Ability to track and enter into database all program referrals.
Update demographic information, referral date, type of referral, arrest charge and case manager assignment.
Develop relationships and liaison with police department, city officials, and other relevant partners.
Work in tandem with case managers to provide street outreach to engage participants when needed.
Provide immediate response police officers regarding LEAD participants when LEAD case managers are not available.
Develop and maintain positive, collaborative relationships with LEAD partners and other service providers including chemical dependency treatment providers, mental health providers, health care providers, shelter providers, landlords, detox centers, DSHS workers.
Identify gaps and barriers in available community resources and advocate for systemic changes.
Attend all LEAD Program staff meetings and other required meetings.
Document all activities according to agency and contract requirements.