Community Impact & Reporting Manager

Sun LifeWaterloo, ON
CA$80,000 - CA$128,000Hybrid

About The Position

The Manager, Community Impact & Reporting plays a central role in shaping and delivering our impact across communities in Canada. Reporting to the Director, Community Impact, this individual will be a trusted partner in bringing strategy to life. This role sits at the heart of how we show up beyond insurance supporting the design and execution of meaningful community partnerships while ensuring our impact story is told with clarity and credibility at the highest levels of the organization. This role has a primary focus on community impact (strategy support and program delivery) with an important secondary responsibility for impact reporting and executive communications. This is an exciting opportunity for a high-performing professional who wants to help build, strengthen, and modernize how a leading Canadian insurer invests in communities.

Requirements

  • 5+ years of experience with ownership of project management and delivering strategic direction to leadership
  • 2 to 4 years of research experience.
  • Strong analytical skills required.
  • 2 to 4 years of experience supporting strategy development and translating direction into action.
  • Has an interest and/or experience in the charitable sector and/or creating community impact
  • Is passionate about philanthropy and corporate responsibility.
  • Demonstrates strong program coordination and stakeholder management capability.
  • Has exceptional presentation and communication skills.
  • Experience creating PowerPoint decks.
  • Experience communicating cross functionally with internal and external stakeholders.
  • Is highly organized, proactive, and comfortable managing multiple priorities.
  • Operates independently with strong accountability and follow-through.
  • Brings both analytical rigor and creative thinking to their work.

Nice To Haves

  • Demonstrates a strong understanding of the insurance industry and its role in supporting client and community wellbeing is highly preferred.
  • Bilingualism (English & French) is an asset.

Responsibilities

  • Support the Director in shaping and refining Canada’s community impact strategy, and help translate strategic direction into clear implementation plans, roadmaps, and program frameworks.
  • Conduct research, landscape scans, and benchmarking to inform funding priorities and partnership models.
  • Track progress against objectives and surface insights to inform continuous improvement.
  • Manage relationships with community partners, charities, and non-profit organizations to support day-to-day program delivery, and ensure a strong collaboration with measurable outcomes.
  • Coordinate cross-functional partners (e.g., Marketing, Communications, Compliance) to bring initiatives to life, and identify opportunities to strengthen engagement, streamline processes, and enhance impact.
  • Develop reporting materials related to sustainability and community impact and broader corporate initiatives as required.
  • Support enterprise reporting processes, including sustainability and corporate responsibility disclosures.
  • Synthesize data and program results into compelling, concise narratives, and build polished slide decks, dashboards, and briefing notes suitable for senior audiences.

Benefits

  • Hybrid work environment
  • A friendly, collaborative, and inclusive culture
  • 20 vacation days per year
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Pension, stock and savings programs to help build and enhance your future financial security
  • The opportunity to move along a variety of career paths with amazing networking potential
  • Access to our Global Learning Centre, available 24/7 for your learning needs
  • Wellness programs that support the three pillars of your health – mental, physical and financial
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