Community Impact Manager

HawaiiUSA Federal Credit Union•Honolulu, HI

3h•Onsite

About The Position

The Community Impact Manager is responsible for designing, leading, and sustaining the organization’s community engagement and impact strategy to advance financial wellness, strengthen shared purpose, and create measurable outcomes for the community, members, employees, and the organization. This role acts as a Change Activator with a deep understanding of financial health indicators, an Advocate who champions programs and policies for financial health and community reinvestment, a Trusted Advisor who builds and maintains relationships, and a Data Analyzer who uses data to provide insights and inform policy and behavioral change.

Requirements

Six-eight years of proven experience in community program management, impact management, or partnership development.
Proven budget management experience.
Demonstrated ability to build trust based relationships with internal and external stakeholders.
Proven ability to work collaboratively across businesses and with a wide range of stakeholders.
Skilled in evaluating and partnering with premier external providers.
Demonstrated success with financial wellness, community development, economic recovery, or case management work.
Proven ability defining metrics and measuring program outcomes.
Certified Financial Counselor.
Bachelor’s degree in a relevant field, or equivalent work experience.

Nice To Haves

Three (3) years leading a team preferred.
Demonstrated ability to deliver fit for purpose content and apply experiential learning techniques preferred.

Responsibilities

Lead, support and grow our community programs. (Programs include, but are not limited to: Student Operated Credit Union, Financial Education Programs for Hawaii’s Schools, Certified Financial Counseling, Community and Partner Programs; including vulnerable, at-risk and inexperienced communities, Life Matters Collective, Kokua Community, Employee Programs, Banzai / It’s A Money Thing)
Contribute to and implement a community impact strategy aligned with organizational goals, member needs, access priorities, and financial wellness objectives.
Establish and foster long-term, trust based relationships with community organizations, leaders and coalitions to develop win-win outcomes and shared purpose.
Lead, coordinate, and build participation for large scale, employee and member volunteerism tied to financial wellness, community impact, and organizational purpose.
Build and manage a centralized strategy with touchpoints to foster clear and effective communication around community engagement activities.
Create, organize, and conduct presentations, workshops and other informational sessions using multiple in-person and digital platforms to increase financial wellness knowledge of members, employees and community partners.
Articulate and decision vendor agreements to protect HawaiiUSA’s interests and ensure vendor management compliance.
Maximize vendor agreements to incorporate efficiencies and utilization of services.
Stay connected with key stakeholders and proactively seek feedback. Use data to articulate and advocate for services, programs, and policy changes.
Monitor program outcomes and use data to inform program revisions to increase effectiveness.
Actively participate in projects, boards, coalitions, service committees, and other teams as a representative and advocate for financial health.
Closely monitor societal and economic conditions that impact financial health. Advise HawaiiUSA leadership and propose solutions.
Create for review effective communication pieces, including press releases, social media postings, news articles, and intranet communication while adhering to marketing and policy guidelines.
Create, train, and manage cross-functional teams to support community events and volunteers
Lead, coach, and develop Impact team members.
Other duties as assigned.

Benefits

100% of employees single medical, drug, vision, and dental monthly health insurance premiums
paid volunteer time
pay it forward program
matching their charitable donations up to $250 per year per employee
Tuition assistance for higher education
Paid Time Off
11 Paid Holidays
401(k)
3% Employer Contribution
Health insurance
Paid time off
Vision insurance
Dental insurance
Prescription drug insurance
Tuition reimbursement
Life insurance
Flexible spending account
Disability insurance
Health savings account
Opportunities for advancement
Employee assistance program
Referral program
Retirement plan
Employee discount
Paid training
Professional development assistance
AD&D insurance
Volunteer time off
Credit union membership
Paid orientation
and more