Community Impact Manager

Housing Authority of the City of Los Angeles • Los Angeles, CA

3d • Onsite

About The Position

Under general direction, plans, organizes, manages, and provides administrative direction and oversight for the community engagement, outreach, and activities in the Community Affairs Department. The incumbent in this position will coordinate the communication engagement activities of the department with those of other departments and outside agencies. Develops and manages a community engagement program that informs residents and stakeholders of local issues and activities; project a positive public image of the agency, promote community involvement and awareness of HACLA activities, and improve community access to HACLA services. Collaborates and closely works with internal and external partners and contractors on the planning, developing, and operationalizing of the work efforts designated as outreach and community engagement. Works in partnership with community leaders, businesses, and neighborhood associations to promote and align HACLA’s mission. Conducts research and comparative studies including public opinion surveys, market trend analysis, research analysis, and evaluations, and/or monitor vendors for this purpose, to aid in the preparation, implementation, and assessment of public information strategies and tactics. Serves as a primary point of contact for community members, including both business and neighborhood leaders. Supervises and coordinates the work of support staff in assigned functions. As assigned, oversees the administration, planning, execution, and evaluation of grant funded programs within the department. Promote the community and department organization to others to sustain and strengthen the sense of community identity. Identifies emerging methods, technologies, and trends related to open communication, community engagement, and public input. Attends and participates in community outreach events and meetings on behalf of the department. Performs other related duties as directed or required.

Requirements

• Graduation from an accredited college or university with a Degree in Communications, Public Relations, or a closely related field
• Five (5) years’ experience in public outreach, economic development, or community engagement
• Two (2) years of supervision experience
• Working knowledge of HUD funded housing programs, including Project Based Vouchers (PBV), Rental Assistance Demonstration (RAD), Choice Neighborhoods initiative (CNI), Low Income Housing Tax Credits
• Extensive knowledge of public housing redevelopment tenants’ rights and protections
• Knowledge of HUD Resident Advisory Council guidelines and regulations, resident leadership development
• Knowledge of principles, practices, methods, and techniques of public/community engagement, media relations, and program management
• Knowledge of principles and practices of public administration and local, state, and federal government services, policies, and procedures
• Knowledge of best practices in government and community engagement practices, including cutting-edge principles of interactive strategies and technologies
• Knowledge of methods and techniques for building relationships and trust with people from diverse cultural backgrounds
• Ability to advance collaboration and break down barriers within an organization and among community members
• Ability to deal effectively with community and neighborhood organizations
• Ability to formulate and accomplish strategic community awareness and engagement goals and objectives
• Skills: Community meeting organization and facilitation
• Skills: Community outreach and engagement
• Must possess a valid California Class "C" Driver's License.

Responsibilities

• Plans, organizes, manages, and provides administrative direction and oversight for community engagement, outreach, and activities.
• Coordinates communication engagement activities with other departments and outside agencies.
• Develops and manages a community engagement program to inform residents and stakeholders, project a positive public image, promote community involvement, and improve access to services.
• Collaborates with internal and external partners on outreach and community engagement efforts.
• Works in partnership with community leaders, businesses, and neighborhood associations.
• Conducts research, comparative studies, public opinion surveys, market trend analysis, and evaluations.
• Serves as a primary point of contact for community members, business and neighborhood leaders.
• Supervises and coordinates the work of support staff.
• Oversees the administration, planning, execution, and evaluation of grant-funded programs.
• Promotes the community and department organization.
• Identifies emerging methods, technologies, and trends in communication and community engagement.
• Attends and participates in community outreach events and meetings.
• Performs other related duties as directed or required.

Benefits

• Pre-employment evaluation (includes medical examination, drug and alcohol screening, criminal records check, employment history and education verification, documentation of the right to work)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager