COMMUNITY IMPACT COORDINATOR
About The Position
The Food Bank of the Southern Tier (FBST) is seeking a Community Impact Coordinator to build and maintain strong relationships with agency and program partners, as well as community organizations throughout our service area. In this role, you will serve as the primary relationship manager for an assigned portfolio of partners and Community Impact programs, providing technical assistance, coordinating partner engagement, facilitating community coalitions, conducting site visits, and supporting initiatives that improve equitable access to food. This position is ideal for someone who enjoys building relationships, solving problems, collaborating with community organizations, and helping partners increase their impact. This role requires regular travel throughout Steuben, Schuyler, and Tompkins Counties, occasional travel throughout the remainder of the Food Bank's six-county service area, and a minimum of two onsite days per week at the Food Bank's Elmira office.
Requirements
- Associate's degree in human services, social work, nonprofit management, public administration, communications, or a related field preferred; an equivalent combination of education and relevant experience is also acceptable.
- Minimum of two (2) years of experience in nonprofit, social service, human service, customer service, or other community-facing roles.
- Strong communication, relationship-building, organizational, and time-management skills.
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
- ServSafe® certification required within 90 days of hire (training provided at the Food Bank's expense).
- Valid driver's license and driving record acceptable to the Food Bank's insurance carrier.
Nice To Haves
- Experience facilitating meetings, trainings, or group discussions preferred.
- Experience with databases, CRM systems, Primarius, Foundant, or similar platforms is a plus.
- Experience working with individuals from diverse socioeconomic and cultural backgrounds preferred.
Responsibilities
- Manage relationships with an assigned portfolio of agency partners, program partners, and community organizations.
- Provide training, technical assistance, and ongoing support to partners.
- Conduct site visits and assist with program monitoring and compliance activities.
- Coordinate Community Impact programs and partner activities throughout the assigned service area.
- Facilitate county coalitions, meetings, and collaborative initiatives.
- Monitor program performance and engagement to encourage continuous improvement.
- Represent the Food Bank at community meetings, events, and partner organizations.
- Collaborate with colleagues across departments to advance organizational goals and strategic priorities.
- Serve as the primary relationship manager for an assigned portfolio of Community Impact programs, agency partners, program partners, and community partnerships within designated counties.
- Coordinate and administer program implementation, partner engagement, technical assistance, compliance activities, coalition facilitation, and related responsibilities that strengthen partner capacity, improve equitable access to food resources, and support the effective delivery of Community Impact programs and services throughout the Food Bank's six-county service area.
Benefits
- 10 days PTO to start, increasing to 15 days after one year
- 13-17 paid holidays annually
- Medical, dental, and vision insurance
- Life, short-term disability, and long-term disability insurance
- Employee Assistance Program and wellness resources
- Flexible Spending Account and Health Savings Account options
- Supplemental insurance options
- Employee discounts through My Better Benefits
- 403(b) retirement plan with a 6% employer contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
